Senior Manager- Process Excellence, Global Procurement

Micron Technology; Hyderabad; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Micron Technology is seeking a Process Excellence Senior Manager to lead global procurement process initiatives. This role involves driving improvements, mapping processes, and ensuring governance. The ideal candidate should have 12-15 years of related experience, strong leadership skills, and knowledge of Lean/Six Sigma methodologies. Responsibilities include managing a global team, optimizing procurement processes, and ensuring compliance with quality standards. The position is based in Hyderabad, India, with a focus on strategic planning and operational effectiveness.

Qualifications

• 12-15+ years of experience in Process Excellence, Business Transformation, or Program/Delivery Management in Global Procurement.
• Strong understanding of Source to Pay Business Process.
• Proven ability to deliver measurable business value through process redesign and simplification.

Responsibilities

• Lead a global team of Procurement Process Managers to drive process excellence.
• Collaborate with stakeholders to define and optimize procurement processes.
• Oversee Business Process Reviews to evaluate performance and improvement opportunities.

Skills

Process management

Strategic planning

Governance

Stakeholder management

Lean/Six Sigma

Analytical skills

Education

Bachelor’s Degree or equivalent experience

Master’s Degree in related fields

Certifications in Business Process Management and Supply Chain Management

Tools

Celonis

Signavio

Visio

Miro

Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Process Excellence Senior Manager leads a global team of Procurement Process Managers to drive enterprise‑level governance, standardization, process mapping, and continuous improvement across Global Procurement. This role provides strategic direction for end‑to‑end process excellence and ensures scalable, efficient processes that unlock quality, speed, and business value.

You will collaborate with process sponsors, owners, and cross‑functional stakeholders to define, simplify, and optimize critical procurement processes. Responsibilities include intake management, prioritization, process mapping, documentation, business value analysis, and disciplined execution of improvement initiatives.

A major focus of this role is to lead and manage Process Excellence team in developing, improving, implementing, and driving adoption of processes and procedures that support Micron‑wide sourcing and procurement decisions.

This role requires strong expertise in process management, strategic planning, governance, and stakeholder management in Global Procurement, with a proven ability to deliver measurable operational improvements. As a people leader, you will build team capability, foster a culture of accountability and innovation, and guide execution of initiatives aligned to Global Procurement’s strategic objectives.

Strategic Leadership & Execution

• Set the vision and strategy for Procurement Process Excellence across the GP portfolio, driving process excellence, simplification, and operational effectiveness.
• Lead strategic planning, prioritization, and governance for process initiatives, ensuring strong alignment with enterprise goals and PPDE leadership.
• Champion a culture of accountability, continuous improvement, and best‑in‑class process management.

Team Leadership & Capability Building

• Lead, mentor, and develop a high‑performing Process Excellence team, allocate resources, set priorities, and oversee project execution.
• Build organizational process capability through coaching, standardized methodologies, and scalable best practices.

Portfolio & Operating Model Ownership

• Oversee Business Process Reviews to evaluate performance, risks, controls, and improvement opportunities across the GP portfolio.
• Strengthen and evolve the Process Excellence Operating Model, ensuring consistent frameworks, tools, and documentation standards.

Quality, Compliance & Audit Readiness

• Partner with Global Quality to support ISO/IATF audits and ensure all GP business processes adhere to Micron’s Global Quality BPM standards.
• Lead cross‑functional problem‑solving for customer or operational events impacting GP processes.

Governance, Value Delivery & Intake Management

• Oversee the GPCOE intake gateway, ensuring effective evaluation, prioritization, and routing of process requests.
• Maintain governance structures to track Business value realization, ROI, and performance of delivered work.

Process Simplification & Transformation

• Drive enterprise‑level process simplification, automation opportunities, and elimination of redundancies.
• Promote adoption of modern process frameworks, and continuous improvement practices.

Stakeholder Experience & SLA Management

• Ensure strong SLA performance, and high‑quality outcomes.
• Build and maintain trusted relationships with business stakeholders, using feedback insights to refine processes and delight stakeholders.

Qualifications and Experience

• 12–15+ years of experience in Process Excellence, Business Transformation, or Program/Delivery Management in Global Procurement is mandatory, including extensive leadership experience within a multinational corporation.
• Strong understanding of Source to Pay Business Process, Lean/Six Sigma, and process optimization methodologies.
• Experience collaborating with global, cross‑functional teams.
• Proven ability to deliver measurable business value through process redesign and simplification.

Preferred Skills

• Expertise in process mapping tools (e.g., Celonis, Signavio, Visio, Miro).
• Experience working in a COE‑driven operating model.
• Ability to influence senior leaders and drive strategic initiatives.
• Strong analytical, problem‑solving, and decision‑making skills.
• Excellent communication, stakeholder management, and leadership skills.
• Knowledge of the business—understands not only the processes in a functional area but also how they fit into the system of processes and align to the company’s strategy and key priorities.
• Analytical—analyzes stakeholder needs and various situations, and proposes structure and direction to move forward.
• Comfortable working at all levels within the organization, business process sponsor, owner, stewards, stakeholders, and subject matter experts.
• Demonstrates strong knowledge of industry process‑management benchmarks and a process‑driven mindset.
• Tenacious—continues to be persistent in driving business process management mentality and driving business value.
• Innovative—drives business process work by looking at ways to be innovative with what we do and how we work.
• Execution and results oriented.

Education

• Bachelor’s Degree or equivalent experience.
• Desired — Master’s Degree in above or related fields.
• Certifications in Business Process Management and Supply Chain Management highly desirable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.