Senior Manager - IT PMO

HDB Financial Services Ltd.; Mumbai; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

HDB Financial Services Ltd. seeks an experienced IT PMO Manager to lead project governance, prioritization, and portfolio oversight. You will collaborate with senior leadership to align IT initiatives with business strategy and drive efficient delivery across complex programs.

The role emphasizes establishing standardized reporting, risk management, and continuous improvement while coaching teams on best practices and tools. A strong PMO background and Agile/Waterfall proficiency are essential.

Qualifications

• Bachelor's degree in computer science, information technology, business administration, or related field.
• 10+ years of IT project management experience, at least 2 years in a PMO function.

Responsibilities

• Lead IT PMO with governance frameworks to improve delivery and efficiency.
• Align IT projects with business goals and strategic objectives.
• Implement project prioritization and portfolio management practices.
• Develop standardized reporting and ensure transparency across programs.
• Drive continuous improvement and post-project reviews to capture learnings.
• Coach teams on project management best practices and tool usage.

Skills

IT Project Management

PMO

Agile

Waterfall

Governance

Stakeholder Management

Risk Management

PMP

PRINCE2

Scrum Master

Portfolio Management

NBFC knowledge

Education

Bachelor's degree in CS/IT/BA

Master's degree preferred

Tools

Project Management Tool

Job description

The Manager of IT PMO will play a critical role in ensuring the successful delivery of IT projects that drive business growth and innovation. By establishing effective project management practices and governance frameworks, this role will contribute directly to enhancing operational efficiency, minimizing risks, and achieving strategic objectives. The manager will have the opportunity to influence decision‑making, foster a culture of collaboration, and drive continuous improvement within the IT department. This role will ensure that our IT investments align with strategic objectives, mitigate risks effectively, and deliver measurable business value.

Key Result Areas

• Collaboration with senior management, department heads, and external partners will be crucial to aligning IT initiatives with business needs and fostering a culture of transparency and accountability.
• Optimize Project Portfolio Management – Conduct a strategic alignment review for all projects. Implement a project prioritization framework.
• Enhance Project Transparency and Reporting – Customization in project management tool. Develop standardized reporting templates. Train project teams on using the project management tool.
• Foster Team Collaboration and Communication – Schedule and identify the right stakeholders for regular cross-team meetings. Create a knowledge-sharing platform.
• Strengthen Project Governance – Conduct regular governance audits and report.
• Quality delivery and UAT – Quality delivery needs to be assessed through metrics like defect rates & rework rates.
• Ensure Project meets Objectives & Process improvements – Define clear measurable objectives for each project. Monitor project progress against objectives regularly. Conduct post project reviews.
• Build PMO Competency and Capability – Develop a targeted training and development plan.
• Encourage certification and continuous learning – Arrange business knowledge sessions.
• Automate / improve efficiency of business processes and result in cost optimization.

Required Key Skills

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field; Master’s degree preferred.
• Proven experience (10+ years) in IT project management, with a minimum of 2 years in a PMO function.
• Strong knowledge of project management methodologies (e.g., Agile, Waterfall) and governance best practices.
• Certification in Project Management (PMP, PRINCE2) and/or Agile (Scrum Master, Agile Coach) preferred.
• Experience in managing large-scale IT projects and portfolios in a complex organizational environment.
• Experience in NBFC will be preferred.