Senior Manager HR Operation

Intellectual Capital HR Consulting Pvt. Ltd.; Chennai District; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. is seeking a senior HR operations professional to own and deliver services across C&B, performance management, compliance, analytics and HR operations.

The role requires coordinating with Finance for budgeting, headcount, and cost optimization, and managing onboarding, payroll, and compliance processes. You will drive performance management, rewards programs, and process improvements while partnering with legal, IT, and external vendors.

Qualifications

• MBA/PGDM in HR or equivalent with strong analytics.
• PM Certification (PMP or equivalent) is preferred.
• Experience or certification in Compensation & Benefits is desirable.

Responsibilities

• Own, manage and deliver HR services across C&B, PM, HR Compliance, HR Analytics and HR Operations.
• Analyze budgets, headcount, and cost optimization; align HR initiatives with finance and variance to budget.
• Oversee onboarding/offboarding, governance of offer letters, inductions, and employee lifecycle records.
• Drive performance management, incentive schemes and rewards, including LTIP/ESOP coordination.
• Ensure HR compliance with labor laws; manage vendor relationships and statutory filings.
• Maintain HRMS data, support payroll processes, and ensure data privacy and accuracy.

Skills

Analytical Skills

Partner Management

Systems Thinking

Attention to Detail

Problem Solving

Education

MBA/PGDM in HR

PM Certification (PMP/ equivalent)

Compensation & Benefits Certification

Job description

JOB DESCRIPTION

To own, manage and deliver services pertaining C&B, Performance Management, HR Compliance, HR Analytics and HR Operations.

3. PRINCIPAL ACCOUNTABILITIES

• HR AOP & Budgeting: Analyze, benchmark and make recommendations on HR Budget, Headcount, Cost Optimization & HR initiatives. Monitor, report and ensure execution of AOP initiatives. Coordinate and align Finance on cross-company debits and reconcile HR costs, tracking variance to budget.
• Offer Making, On-boarding & Off-boarding: Formulate, process & roll-out Offer/Appointment Letters post due diligence. Manage the entire onboarding process (induction, documentation, employee files, assets). Manage exit formalities, ensure timely closure of full and final settlements.
• Performance & Rewards: Monitor, report and enable closure of the Performance Management process (Goal Setting, Feedback, Reviews). Review incentive schemes, identify drivers/gaps, and provide recommendations. Build SOPs and execute process improvements for Long-Term Incentive Plans and R&R. Deliver annual compensation & rewards (Increments, Bonus, LTIP/ESOP). Coordinate and execute Recognition Programs.
• HR Operations & Process Management: Partner with legal, compliance & internal audit to ensure monitoring and compliance to labor laws. Manage compliance vendors and ensure timely filing of returns. Support disciplinary proceedings. Manage employee exits/transfers. Monitor PF, ESIC & regulatory bodies. Maintain updated electronic records and manage licenses under relevant labor acts. Process and manage vendor database and payments.
• HR Operations: Benchmark best practices and provide ideas to enhance employee experience. Manage HRMS database and digital HR projects. Administer HRMS, ensuring availability and business continuity. Manage Company Laptop Policy.
• IJP, GIJP & JE: Design and execute plans to enhance adoption and usage of Internal Job Postings (IJP). Manage GIJP and reporting for Job Evaluation.
• Payroll Management: Project manage HRMS transitions/enhancements. Ensure accurate and timely processing of monthly payroll (Payslips, Salary Payouts, Bonus, LTIP, ESOP). Prepare pay registers and maintain liaison with third-party payroll teams. Ensure statutory compliance and coordination with finance for tax documents.
• Data Management: Update master data for active/inactive employees. Share data with relevant teams for benefits/welfare. Maintain physical dossiers. Analyze and report on attrition and incentives. Govern data availability in HR tools. Analyze exit interview data for insights on retention. Support Annual PMS & Benchmarking exercises.

4. MAJOR CHALLENGES

• Handling disparate data for attrition and incentives.
• Early stages of performance management, process compliance, and engagement culture.
• Cultural limitations and organizational dynamics impacting talent mobility.
• Lack of tools/support for HR analytics.

5. DECISIONS

• Vendor assessment and payouts.
• System enhancements and approach within scope and budgets.
• Data structuring, storage, and management.

6. INTERACTIONS

• Internal: Finance Team (salary/payments), IT Team (assets/systems), Department Heads (team/incentive data).
• External: Vendors, consulting partners, Government Liaisons.

7. SKILLS AND KNOWLEDGE

• Educational Qualifications: Post-graduation (preferably MBA/PGDM) in Human Resources. Certification in Project Management and Compensation & Benefits preferred.
• Behavioral Skills: Partner Management, Analytical Skills, Systems Thinking, Eye for Details, Problem Solving.
• Work Experience: 7+ years of experience, including Talent Acquisition, Payroll Management, C&B, HR Systems, HR Operations, and knowledge of labor laws and compliance. Exposure to Analytics is required.
• Seniority Level