Senior Manager HR Operation

Intellectual Capital HR Consulting Pvt. Ltd.; Jaipur; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. seeks an experienced HR leader to own and deliver services across C&B, performance management, HR compliance, analytics and HR operations in a dynamic environment.

The ideal candidate has 7+ years of experience in HR, exposure to payroll, benefits, labor laws, and HR systems, with strong analytical and process-thinking skills to optimize costs and enhance employee experience.

Qualifications

• Post-graduation MBA/PGDM in Human Resources or related field.
• Certification in Project Management and/or Compensation & Benefits preferred.
• 7+ years in HR, with focus on C&B, payroll, HR systems, and compliance.

Responsibilities

• Own and manage HR AOP budgeting, headcount planning, and cost optimization.
• Lead onboarding, off-boarding, and payroll-related processes.
• Oversee performance management, incentives, LTIP/ESOP, and rewards.
• Ensure compliance with labor laws and manage vendor relationships.
• Maintain HRMS data accuracy and drive HR analytics.
• Drive IJP, GIJP and Job Evaluation initiatives.

Skills

Partner Management

Analytical Skills

Systems Thinking

Attention to Detail

Problem Solving

Education

MBA/PGDM in Human Resources

Certification in Project Management

Certification in Compensation & Benefits

Job description

JOB DESCRIPTION

To own, manage and deliver services pertaining C&B, Performance Management, HR Compliance, HR Analytics and HR Operations.

3. PRINCIPAL ACCOUNTABILITIES

• HR AOP & Budgeting: Analyze, benchmark and make recommendations on HR Budget, Headcount, Cost Optimization & HR initiatives. Monitor, report and ensure execution of AOP initiatives. Coordinate and align Finance on cross-company debits and reconcile HR costs, tracking variance to budget.
• Offer Making, On-boarding & Off-boarding: Formulate, process & roll-out Offer/Appointment Letters post due diligence. Manage the entire onboarding process (induction, documentation, employee files, assets). Manage exit formalities, ensure timely closure of full and final settlements.
• Performance & Rewards: Monitor, report and enable closure of the Performance Management process (Goal Setting, Feedback, Reviews). Review incentive schemes, identify drivers/gaps, and provide recommendations. Build SOPs and execute process improvements for Long-Term Incentive Plans and R&R. Deliver annual compensation & rewards (Increments, Bonus, LTIP/ESOP). Coordinate and execute Recognition Programs.
• HR Operations & Process Management: Partner with legal, compliance & internal audit to ensure monitoring and compliance to labor laws. Manage compliance vendors and ensure timely filing of returns. Support disciplinary proceedings. Manage employee exits/transfers. Monitor PF, ESIC & regulatory bodies. Maintain updated electronic records and manage licenses under relevant labor acts. Process and manage vendor database and payments.
• HR Operations: Benchmark best practices and provide ideas to enhance employee experience. Manage HRMS database and digital HR projects. Administer HRMS, ensuring availability and business continuity. Manage Company Laptop Policy.
• IJP, GIJP & JE: Design and execute plans to enhance adoption and usage of Internal Job Postings (IJP). Manage GIJP and reporting for Job Evaluation.
• Payroll Management: Project manage HRMS transitions/enhancements. Ensure accurate and timely processing of monthly payroll (Payslips, Salary Payouts, Bonus, LTIP, ESOP). Prepare pay registers and maintain liaison with third-party payroll teams. Ensure statutory compliance and coordination with finance for tax documents.
• Data Management: Update master data for active/inactive employees. Share data with relevant teams for benefits/welfare. Maintain physical dossiers. Analyze and report on attrition and incentives. Govern data availability in HR tools. Analyze exit interview data for insights on retention. Support Annual PMS & Benchmarking exercises.

4. MAJOR CHALLENGES

• Handling disparate data for attrition and incentives.
• Early stages of performance management, process compliance, and engagement culture.
• Cultural limitations and organizational dynamics impacting talent mobility.
• Lack of tools/support for HR analytics.

5. DECISIONS

• Vendor assessment and payouts.
• System enhancements and approach within scope and budgets.
• Data structuring, storage, and management.

6. INTERACTIONS

• Internal: Finance Team (salary/payments), IT Team (assets/systems), Department Heads (team/incentive data).
• External: Vendors, consulting partners, Government Liaisons.

7. SKILLS AND KNOWLEDGE

• Educational Qualifications: Post-graduation (preferably MBA/PGDM) in Human Resources. Certification in Project Management and Compensation & Benefits preferred.
• Behavioral Skills: Partner Management, Analytical Skills, Systems Thinking, Eye for Details, Problem Solving.
• Work Experience: 7+ years of experience, including Talent Acquisition, Payroll Management, C&B, HR Systems, HR Operations, and knowledge of labor laws and compliance. Exposure to Analytics is required.
• Seniority Level