Senior Manager Enterprise Security (IDAM Control & Assurance)

M&G; Mumbai; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A financial services firm in Mumbai is seeking a professional to manage and enhance identity controls. The role involves ensuring compliance, providing quality support, and collaborating with stakeholders. Candidates should have strong organizational and analytical skills, along with a working knowledge of SQL Management Studio and relevant automation tools. This position promotes a diverse and inclusive work culture.

Qualifications

• Experience in Identity Controls and knowledge of Financial Services.
• Working knowledge of relevant automation tools.

Responsibilities

• Ensure the effective operation of Identity controls and audits.
• Provide high-quality support and manage ServiceNow queues.
• Identify process gaps and drive improvements.

Skills

Relationship management

Problem-solving

Analytical thinking

Strong organizational skills

Communication skills

Tools

SQL Management Studio

SailPoint

UI Path for Automation

MS Operating Systems

MS Office

Power BI

Job description

We are M&G Global Services Private Limited, a fully owned subsidiary of the M&G plc group of companies. Our purpose is to give everyone real confidence to put their money to work. We offer a range of financial products and services through Asset Management, Life and Wealth.

M&G Global Services has transformed into a powerhouse of capability, playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings provide exciting career growth opportunities. We are creating an exceptional place to work for exceptional talent through our behaviors of telling it like it is, owning it now, and moving it forward together with care and integrity.

Responsibilities:

• Ensure the effective operation of Identity related controls, including PAR, Certification Reviews, and segregation of duties controls.
• Ensure quality MI is produced to highlight progress, issues, and trends, and feedback to the local Identity Controls and Assurance AVP.
• Perform QA Check process on the controls carried out.
• Work collaboratively with other Identity functions to ensure the secure and stable delivery and operation of Identity and logical access controls.
• Act as a contact for any audit-related requirements and facilitate required meetings and evidence collation.
• Ensure high-quality 2nd line support, ServiceNow queue management, and ARC approval queues.
• Oversight of the IDAM mailboxes, ensuring they are managed and queries are answered in a timely manner.
• Identify gaps in processes and drive through changes to make the controls more effective.
• Proactively manage stakeholder expectations through effective resolution or updating on progress of their outstanding queries.
• Owning current and new process documents and updating the documents as required.
• Train new team members and share knowledge with other areas of the business as required.
• Provide advice for the onboarding of new applications and maintenance of existing roles to ensure they are correctly classified, tagged, and have appropriate security controls in place.
• Involvement in any SailPoint improvement work requiring input from the ICA team.

Knowledge:

• Working knowledge of SQL Management studio, SailPoint, UI Path for Automation, MS Operating Systems, and MS Office, including MS Outlook and Power BI.
• Experience of working in Identity Controls and knowledge of Financial Services.

Skills:

• Relationship management across multiple stakeholders and cultures.
• A strong understanding of the platforms and software relevant to the delivery of the Identity services.
• Strong organizational skills to manage a variety of work and prioritize effectively.
• Self-motivated, able to multitask, and complete work within agreed deadlines.
• Ability to work independently and collaboratively as part of a team.
• Problem-Solving and Analytical Thinking: strong troubleshooting and analytical skills for identifying security risks and implementing effective solutions.
• Communication Skills: excellent communication skills, with the ability to present and explain complex security concepts to both technical and non-technical stakeholders.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability, or long-term condition. We are looking to attract, promote, and retain exceptional people.