Senior Manager CyberSecurity Operations (Bengaluru)

Deepwatch; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Deepwatch in Bangalore, India is seeking a Senior Manager, Cybersecurity Operations to establish and lead our CyberOps pod. You will balance people leadership with hands-on security operations, handling customer alerts, investigations, tickets, and escalations as needed.

This player-coach role partners with US leaders and aims to scale Deepwatch's global CyberOps organization, delivering exceptional outcomes across Security Operations, Detection Engineering, Threat Intelligence, and future

Qualifications

• 8+ years of cybersecurity experience within MDR/MSSP/SOC environments.
• 3+ years leading technical cybersecurity teams in Security Operations or related areas.
• Hands-on with SOC operations, SIEM, EDR, incident response, and threat investigations.
• Strong communication and stakeholder management across global teams.

Responsibilities

• Establish and lead the Bangalore CyberOps pod, aligning with global objectives.
• Balance people leadership with hands-on operational engagement on alerts and tickets.
• Partner with US-based leaders and cross-functional teams to ensure service excellence.
• Drive coaching, mentorship, and career development for India-based analysts.

Skills

Cybersecurity leadership

Team development

Security Operations

Stakeholder management

Communication skills

Education

Bachelor's degree in Cybersecurity/CS/IT

Tools

SIEM

EDR

Job description

Deepwatch is seeking a highly motivated and experienced Senior Manager, Cybersecurity Operations to establish and lead our CyberOps pod in Bangalore, India. Reporting to the VP, Strategic Cybersecurity Operations, this leader will play a critical role in scaling Deepwatch's global CyberOps organization by building a high-performing team focused on delivering exceptional customer outcomes across Security Operations, Detection Engineering, Threat Intelligence, and future Threat Hunting and Incident Response capabilities.

This is a player-coach leadership role. While the primary responsibility is leading, developing, and growing the India CyberOps pod, the Senior Manager will also remain operationally engaged by managing a queue of customer alerts, investigations, tickets, and escalations as business needs require. The ideal candidate enjoys balancing people leadership with hands-on technical execution, leads by example, and establishes credibility by working alongside the team.

The Senior Manager will operate within a highly collaborative, matrixed environment, partnering closely with U.S.-based leaders across SOC Delivery, Detection Engineering, Adversary Tactics & Intelligence (ATI), Product, Engineering, Customer Success, and Engineering. This leader will help establish Bangalore as a strategic extension of Deepwatch's global CyberOps organization while maintaining operational consistency, customer focus, and service excellence.

Role & responsibilities

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent experience.
• 8+ years of cybersecurity experience within an MDR, MSSP, SOC, or Security Operations environment.
• 3+ years of experience leading technical cybersecurity teams in Security Operations, Detection Engineering, Threat Intelligence, Threat Hunting, or Incident Response.
• Demonstrated experience serving as both a people leader and an individual contributor in Security Operations.
• Strong hands-on experience with SOC operations, SIEM technologies, EDR platforms, incident response, threat investigations, and security operations.
• Comfortable managing operational work, including customer alerts, investigations, and ticket queues while leading a team.
• Ability to balance strategic leadership, coaching, and operational execution in a fast-paced, customer-focused environment.
• Experience operating successfully within a global, matrixed organization.
• Strong communication and stakeholder management skills, with a passion for mentoring and developing high-performing, global teams.
• Demonstrated customer-first mindset and commitment to operational excellence.
• Excellent written and verbal communication skills with the ability to collaborate effectively across global teams.
• Ability to work US hours occasionally

Success Measures

• Successful establishment and scaling of the Bangalore CyberOps pod with solid team engagement and as a high-performing extension of Deepwatch's global CyberOps organization.
• Balance player-coach responsibilities by leading people while remaining operationally engaged.
• Inspire excellence and drive development of the CyberOps team through coaching, mentorship, and career development.
• Attainment of all operational KPIs, SLAs, and customer satisfaction targets through continuous improvement.
• Build strong partnerships with U.S. and locally based leaders across SOC Delivery, Detection Engineering, ATI, Product, Engineering, and Customer Success.
• Improve analyst productivity, automation, operational efficiency, and service quality through continuous improvement initiatives.
• Contribute to the evolution of Deepwatch's global CyberOps strategy and long-term workforce expansion in India. .