Senior Manager - Continuous Improvement & Transformation

diageo; Bengaluru; On-site; INR 5,000,000 - 8,000,000; Full time

Job summary

Diageo India is seeking a senior leader to drive a multi-year finance transformation program spanning RTR, PTP, OTC, FP&A, controls and data reporting. You will be the strategic link with the Global Shared Services Organisation to ensure high-quality service delivery, smooth transitions and continuous improvement.

This role will shape the India finance operating model, embed new ways of working, lead large programs end-to-end, strengthen risk controls and data governance, and empower the finance

Job description

Why This Role Matters

This role is instrumental in building a future-ready finance function for Diageo India. It directly influences efficiency, control maturity, service performance, and the digital evolution of finance. This role will be responsible for driving long-term structural improvements that make finance simpler, faster, and more insightful.

About us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life's moments mean a little more.

About the Function

Our Finance team deliver sustainable growth for our business, customers, and much-loved brands. We're part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth.

Whether we're utilising our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future - no two days are the same in our Finance team. Wherever your skills lie, we'll help you to learn and develop, supporting you along the way in our inclusive culture.

About the role

This role is a key enabler of Diageo India's (listed on BSE/NSE as United Spirits Ltd) multi-year finance transformation agenda. The role will lead and support a portfolio of transformation initiatives across Finance, RTR, PTP, OTC, FP&A, Controls, and Data & Reporting.

A major part of the role is acting as the strategic relationship owner between Diageo India and the Global Shared Services Organisation (GBO) to ensure high-quality service delivery, smooth transitions, and continuous improvement in operational performance.

This leader will influence the future design of finance operations in India, embed new ways of working, upgrade processes and systems, and ensure the finance function operates with excellence, agility, and strong controls.

Finance Transformation Strategy & Roadmap

Shape the India Finance Transformation strategy aligned with market priorities, business ambition, and the digital finance vision.

Develop and maintain a multi-year roadmap for simplification, standardization, automation, and operational efficiency.

Bring forward innovative ideas and best practices to modernize Diageo India's finance operations.

End-to-End Delivery of Transformation Programs

Lead large, multi-stream transformation projects covering process redesign, automation, ERP/SAP enhancements, and data-driven improvements.

• Own program governance, business cases, benefits realization, and risk management for the entire transformation portfolio.
• Ensure projects land smoothly across functions, with sustainable adoption and measurable outcomes.

Shared Services Relationship Leadership (GBO)

• Act as the senior relationship holder for the Shared Services team supporting India across all finance towers.
• Lead monthly and quarterly service performance reviews with clear focus on KPIs, controls, issue resolution, and stability of operations.
• Drive continuous improvement in service delivery and ensure new transitions into GBO are seamless and well-governed.
• Represent India Finance in all major service-related discussions, escalations, and performance forums.

Process Excellence & Control Strengthening

• Lead end-to-end process harmonization across finance, eliminating inefficiencies and embedding standard operating practices.
• Strengthen internal controls through improved process design, data discipline, and clarity in roles and responsibilities.
• Partner closely with Risk & Controls and Internal Audit teams to address findings and embed improvements into BAU processes.
• Drive strong master data governance frameworks and accountability across functions.

Digital, Data & Automation Leadership

• Collaborate with Technology teams to scale digital initiatives including RPA, AI-enabled tools, workflow solutions, dashboards, and analytics.
• Lead efforts related to system enhancements, finance digitisation, and data quality improvement.
• Build an integrated view of data, automation needs, and technology adoption across finance teams.

Senior Stakeholder Engagement & Change Leadership

• Build strong relationships across market finance, supply chain finance, commercial finance, and shared service delivery teams.
• Lead structured change management across teams including communication, training, adoption, and capability building.
• Influence key stakeholders at senior levels to embrace new processes and ways of working.

Team & Capability Leadership

Lead a high-performing transfo