Senior Manager, Consulting

Pegasystems; Telangana; On-site; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Global benefits program

Bonus incentive

Employee equity

Job summary

Pegasystems, Inc. in India (Hyderabad) is seeking a Senior Manager, Consulting to lead a team of experienced Pega certified professionals. You will drive adoption of Design Thinking, provide technical leadership, and guide clients through rapid delivery models and agile practices.

You will mentor and coach consulting teams, shape engagement strategies, and influence outcomes with a growth mindset in a fast-evolving AI-enabled environment.

Qualifications

• 12-15 years of professional experience in developing, mentoring and coaching consulting teams in design processes, approaches, principals and frameworks.
• You are a Business Architect, Consultant and Design Thinking practitioner.
• A self-driven, iterative and creative problem solver that can energize the people around you to solve business outcomes.
• A seasoned, strategic people manager, used to building, reshaping and upskilling teams through a transparent and goals driven culture.
• You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast-changing technology environment.
• You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions.

Responsibilities

• Day to day leadership of a highly competent consulting team of Business Architects and Consultants.
• Technical leadership on the effective use of Pega products, architecture, design and methodologies.
• Lead customers through design concepts as it can be applied to their own environments.
• Provide thought leadership and tangible influence both internally and externally regarding Pega's rapid delivery models, agile and particularly Design Thinking.
• Drive adoption and facilitate purposeful activities including workshops for clients using Design Thinking for digital transformation.
• Deliver projects using rapid delivery methods and Design Thinking approaches.

Skills

Leadership

Business Architect

Consulting

Design Thinking

AI

Growth Mindset

Tools

Pega Platform

Job description

Senior Manager, Consulting

Job Category: Client Success

Location: India - Telangana - Hyderabad

Meet Our Team:

The Senior Manager Consulting is responsible for leading and enabling a team of highly experienced Pega certified professionals, Pega Business Architects and Business Consultants. You will play a crucial role in the Consulting team by spearheading development, adoption and thought leadership for clients, teams and partners around implementation methodology and the use of Design Thinking.

Picture Yourself at Pega:

Pega is changing the way the world builds software . You will drive awareness and usage of the "Pega Delivery Approach" (defined delivery process best practices) across the practice and delivery leadership in their portfolio of work.

At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI‑enabled tools are used to enhance learning, improve engineering efficiency, and support better decision‑making across the cloud platform.

We expect engineers to apply critical thinking to all AI‑generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy‑driven integration, and you will play an active role in that journey.

At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI‑enabled tools are used to enhance learning, improve engineering efficiency, and support better decision‑making across the cloud platform.

We expect engineers to apply critical thinking to all AI‑generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy‑driven integration, and you will play an active role in that journey.

What You'll Do at Pega:

Leadership

Day to day leadership of a highly competent consulting team of Business Architects and Consultants

Technical leadership on the effective use of Pega products, architecture, design and methodologies

Lead customers through design concepts as it can be applied to their own environments

Provide thought leadership and tangible influence both internally and externally regarding Pega's rapid delivery models, agile and particularly Design Thinking

Consulting

Drive adoption and facilitate purposeful activities including workshops for clients using Design Thinking for digital transformation

Background in using qualitative and quantitative elements and other research methods

Deliver projects using rapid delivery methods and Design Thinking approaches

Who You Are:

12-15 years of professional experience in developing, mentoring and coaching consulting teams in design processes, approaches, principals and frameworks

You are a Business Architect, Consultant and Design Thinking practitioner

A self-driven, iterative and creative problem solver that can energize the people around you to solve business outcomes

A seasoned, strategic people manager, used to building, reshaping and upskilling teams through a transparent and goals driven culture

You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast‑changing technology environment. You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.

You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions. You bring a thoughtful, quality‑driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.

You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast‑changing technology environment. You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.

You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions. You bring a thoughtful, quality‑driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.

What You've Accomplished:

Experience with upselling services and software at an enterprise level.

Ability to persuade and influence, using appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services, and products

Ability to collaborate across difference business units to achieve favourable business development outcomes

Finance knowledge preferred

Experience selling services to large organizations, including directly to C suite talent

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products.
• Continuous learning and development opportunities.
• An innovative, inclusive, agile, flexible, and fun work environment.
• Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company
• An opportunity to work in an organization that actively invests in AI‑enabled learning, innovation, and responsible adoption across its engineering practices

Additional Information

Base salary range for this role is INR annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

Job ID: 24085

AI in Action – Responsible Use of AI in Recruitment

Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

Export Compliance

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Ready to build a Blueprint?

Choose the reinvention engine for your needs.

For workflows & app design

Reimagine your processes and turn any workflow into a build-readyapplication with confidence.

For marketing & CX strategy design

Visualize customer journeys and engagement strategies across alltouchpoints and activate them.

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

https://www.pega.com/about/careers/equal-employment-opportunity