Senior Manager - Communication & Content Development

Standard Chartered; Bengaluru; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading international bank in Bengaluru seeks a Communications & Learning Content Design Specialist to drive strategic internal communication, support learning initiatives, and manage various internal engagement programs. The ideal candidate should possess strong communication skills, a collaborative approach, and experience with tools such as MS Office and Canva. This role offers a competitive salary with excellent benefits and a commitment to employee wellbeing.

Benefits

Competitive salary

Flexible working options

Core bank funding for retirement savings

Proactive wellbeing support

Qualifications

• Strong collaboration skills to partner with stakeholders.
• Proactive mindset to manage communication tasks efficiently.
• Excellent written communication for various formats.

Responsibilities

• Drive internal communication efforts through newsletters and events.
• Support the Learning team in designing effective content.
• Lead communication for training programs and initiatives.

Skills

Corporate communications

Written Communication skills

Collaboration & Stakeholder Management

Attention to detail

Education

Bachelor’s degree in Communications, Business, or related field

Tools

MS Office

Canva

SharePoint

Job description

We are seeking a dynamic and driven Communications & Learning Content Design Specialist to join our team. This role plays a pivotal part in crafting and executing strategic communication initiatives and engagement programs across teams.

Job Summary

From newsletters to leadership connect events and wellbeing initiatives, you’ll drive internal communication efforts that shape culture, build engagement, and enhance clarity across functions. They would also support the Learning team to design content.

Key Responsibilities

Strategy

• Strategic Communication:

• Own and publish the GBS/IMO/CLDM bi-weekly newsletter, curating stories that celebrate team wins, initiatives, and leadership messages.
• Deliver monthly Quick Tips focused on enhancing productivity, communication, and virtual collaboration.
• Drive festive mailers, promotion announcements (April/Dec), and year-end messaging that reflect the team’s culture and values.
• Support My Voice survey campaigns including pre-mailers, results announcements, and action plan communications.
• Develop and coordinate wellbeing mailers aligned with initiatives such as Unmind.
• Respond to ad hoc communication needs such as leadership decks, business updates, and internal campaigns

Business

Support Communication and Learning Content design for Client Coverage Delivery Operations teams.

Processes

Strategic Communication:

• Own and publish the GBS/IMO/CLDM bi-weekly newsletter, curating stories that celebrate team wins, initiatives, and leadership messages.
• Deliver monthly Quick Tips focused on enhancing productivity, communication, and virtual collaboration.
• Drive festive mailers, promotion announcements (April/Dec), and year-end messaging that reflect the team’s culture and values.
• Support My Voice survey campaigns including pre-mailers, results announcements, and action plan communications.
• Develop and coordinate wellbeing mailers aligned with initiatives such as Unmind.
• Respond to ad hoc communication needs such as leadership decks, business updates, and internal campaigns

Training, Development Session & Communications:

• Lead communication efforts for training programs including:
• Communication & Stakeholder Management Program
• Insight Academy – Effective Communication series
• Global Learning Week - Mailers
• Ad hoc training decks and learning announcements

People & Talent

Events & Engagement:

• Partner with internal stakeholders to organize and promote:
• Appreciation Ceremonies (Quarterly)
• TED Talk series – ideation, nominations, and event coordination
• Townhalls, Fireside Chats
• Fusion Forum Clubs (Digital, Data, AI, etc.)
• Festive activities and local events coordination
• Breakfast/Coffee Connects with leadership.

Key stakeholders

• Client Coverage Delivery Operations

Qualifications

Bachelor’s degree in Communications, Business, or related field.

Skills and Experience

• Corporate communications, employee engagement, or internal branding.
• Written Communication skills
• Collaboration & Stakeholder Management
• Experience with tools like MS Office, Canva, SharePoint, or other content management platforms.
• A proactive mindset, attention to detail, and strong coordination skills.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.