Senior Manager Business Operations

PW (PhysicsWallah); Dadri; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A leading EdTech company is seeking a Sr. Operations Manager to oversee operations across its offline centers. The ideal candidate will have 4–5 years of experience in operations, strong analytical skills, and a proven ability to manage multiple teams. You will be responsible for launching new centers, implementing cost efficiency strategies, and enhancing the student experience through data-driven decisions and innovative solutions.

Benefits

Opportunity for growth

Contribution to impactful initiatives

Collaborative work culture

Qualifications

• 4–5 years of experience in Operations, preferably in EdTech, Retail, or Service Industry.
• Proven track record of managing multiple centers or large-scale operations.
• Strong analytical ability with proficiency in data interpretation.

Responsibilities

• Lead the operational setup and launch of new offline centers.
• Implement cost optimization strategies for existing centers.
• Drive initiatives to enhance student experience at offline centers.
• Utilize data insights to identify gaps and optimize center performance.
• Conceptualize and execute operational strategies for efficiency.

Skills

Operational expertise

Problem-solving ability

Team leadership

Analytical ability

Stakeholder management

Tools

Excel

Google Sheets

Job description

Job Role: Sr. Operations Manager

Location: Noida, Sector 62

Employment Type: Full-Time

About the Role

We are looking for a highly driven and detail-oriented Sr. Operations Manager to oversee and optimize the functioning of our offline centers. This role requires strong operational expertise, problem-solving ability, and a passion for driving efficiency while ensuring a superior student experience.

The ideal candidate should have experience in managing teams, collaborating with multiple stakeholders, and executing initiatives that enhance performance across centers.

Key Responsibilities

1. Center Launch & Optimization

• Lead the operational setup and smooth launch of new offline centers.
• Ensure processes are in place for seamless functioning from day one.

2. Cost Efficiency

• Implement cost optimization strategies for existing and upcoming centers.
• Monitor expenses, analyze variances, and introduce measures to maintain profitability.

3. Student Experience

• Drive initiatives to enhance the student experience at offline centers.
• Introduce innovative solutions to improve engagement, comfort, and satisfaction.

4. Data-Driven Operations

• Utilize data insights to identify gaps and optimize center performance.
• Create dashboards/reports to track key operational metrics and ensure continuous improvement.

5. New Initiatives

• Conceptualize and execute operational strategies to elevate efficiency and quality.
• Collaborate with cross-functional teams to roll out new projects and ensure successful adoption.

Experience & Skills Required

Work Experience:

• 4–5 years of experience in Operations (preferably in EdTech, Retail, or Service Industry).
• Proven track record of managing multiple centers or large-scale operations.

Technical & Analytical Skills:

• Strong analytical ability with proficiency in Excel and Google Sheets.
• Ability to interpret data and translate it into actionable strategies.

Leadership & Stakeholder Management:

• Demonstrated experience in team leadership and cross-functional collaboration.
• Strong interpersonal and communication skills to manage diverse stakeholders.

Core Competencies:

• Problem-solving mindset with a focus on process excellence.
• Strategic thinker with hands-on execution ability.
• Ability to thrive in a fast-paced and dynamic environment.

Why Join Us?

• Opportunity to contribute to the growth and expansion of one of India’s leading EdTech companies.
• Work on high-impact initiatives that directly enhance student experience and operational excellence.
• Be part of a collaborative, fast-paced work culture where innovation is encouraged and rewarded.