Senior Manager - Applied Science

Swiggy; Bengaluru; On-site; INR 4,000,000 - 7,500,000; Full time

Job summary

Swiggy is seeking a Senior Manager, Applied Science - Instamart in Bangalore. You will lead a team of data scientists and ML engineers, shaping strategic ML roadmaps and driving delivery for ETA prediction, recommendations, demand forecasting, and fraud detection.

You will oversee end-to-end ML lifecycle, mentor talent, and collaborate with product and engineering to deploy models impacting millions of users in near real-time.

Qualifications

• 10+ years in Data Science or Applied Science roles.
• 2+ years in formal leadership mentoring data scientists.
• Bachelor's or Master's in quantitative field.

Responsibilities

• Lead a team of 8-10 data scientists and ML engineers, mentoring career growth.
• Translate business problems into data-driven roadmaps and drive delivery.
• Oversee end-to-end ML lifecycle from ideation to deployment and monitoring.
• Guide exploration and deployment of Generative AI solutions for personalization and discovery.
• Communicate complex results to senior leadership and stakeholders.

Skills

Leadership

Python

ML Frameworks

SQL

MLOps

Communication

Generative AI

Big Data Tools

Education

Bachelor's/Master's in a quantitative field

Tools

TensorFlow

PyTorch

Scikit-learn

Spark

Hive/Presto

Kubeflow

MLflow

Job description

Job Title: Senior Manager, Applied Science - Instamart

Team: Data Science

Years of Exp: 8 - 12
Location: Bangalore, India

About the Team The Role

The Swiggy Data Science team is a vibrant group of scientists, engineers, and problem-solvers who are passionate about tackling some of the most complex challenges in machine learning at scale. We work on everything from ETA prediction and delivery partner assignment to personalized recommendations, demand forecasting, and fraud detection.

We are looking for an experienced and visionary Data Science Senior Manager to lead a team of talented data scientists. In this role, you will be a player-coach, blending deep technical expertise with strategic thinking and people leadership. You will own the roadmap for a critical business area, partner with product and engineering leaders, and guide your team to build and deploy ML models that drive direct business impact.

This isnt just a management role; its an opportunity to shape the future of convenience in India.

What Youll Do:

• Lead Mentor: Lead, manage, and mentor a team of 8-10 data scientists and machine learning engineers, fostering their career growth and building a culture of innovation, accountability, and excellence.
• Strategic Roadmap Vision: Partner with Product, Engineering, and Business leaders to identify high-impact opportunities. You will translate ambiguous business problems into a clear, data-driven strategic roadmap for your team.
• Technical Leadership Execution: Oversee the end-to-end machine learning lifecycle-from ideation, data exploration, and model prototyping to deployment, monitoring, and iteration. You will ensure the team adheres to the highest standards of statistical rigor and engineering best practices.
• Problem Solving on latest Generative AI solutions: Guide your team in solving complex problems in personalization support discovery and internal productivity:
  • Logistics Fulfillment: Optimizing the three-way marketplace (ETA prediction, batching, driver assignment, route optimization).
  • Discovery Personalization: Building recommendation engines, personalized search, and discovery journeys for Food, Instamart, and Dineout.
  • Growth Economics: Customer segmentation, LTV prediction, churn modeling, and designing optimal pricing and promotion strategies.
  • Forecasting Supply Chain: Demand forecasting for Instamart, restaurant supply prediction, and inventory management.
• Stakeholder Management Communication: Effectively communicate complex technical concepts and the business impact of your teams work to a diverse audience, including senior leadership.
• Hiring Team Building: Be a bar-raiser for talent. Actively participate in the hiring process to attract and retain top-tier data scientists.

What Youll Need (Must-Have Skills):

• Educational Background: A Bachelor s or Master s in a quantitative field like Computer Science, Statistics, Operations Research, Economics, or a related discipline.
• Experience:
  • 10+ years of hands-on experience in Data Science, Applied Science or a Machine Learning-focused role.
  • 2+ years of experience in a formal leadership capacity, managing and mentoring data scientists.
• Technical Proficiency:
  • Expert-level proficiency in Python and its data science libraries (e.g., Pandas, NumPy, Scikit-learn, Matplotlib).
  • Deep, hands-on experience with modern machine learning frameworks like TensorFlow, PyTorch, or Keras.
  • Strong expertise in SQL and experience with large-scale data processing using tools like Spark, Hive, or Presto.
  • A solid understanding of both classical ML and deep learning along with exposure to Generative AI solutions (e.g., CNNs, RNNs, Transformers).
• Core Competencies:
  • Problem Formulation: A proven track record of converting vague business questions into well-defined machine learning problems.
  • Statistical Rigor: Deep understanding of statistical methods, experimental design (A/B testing), and causal inference.
  • ML Systems Design: Experience in deploying, monitoring, and maintaining machine learning models in production environments. Familiarity with MLOps principles and tools (e.g., Kubeflow, MLflow) is a strong plus.
  • Leadership: Exceptional leadership skills with a passion for developing people and building high-performing teams.
  • Communication: Outstanding communication and presentation skills, with the ability to influence and align cross-functional partners.

Why Join Swiggy

• Unprecedented Scale: Work with one of the richest datasets in India, covering user behavior, logistics, geography, and real-time transactions.
• Tangible Impact: See your models come to life and directly influence the experience of millions of Indians in near real-time. The feedback loop is immediate and gratifying.
• Complex Challenges: The problems we are solving are not just intellectually stimulating; they are unique to our three-way marketplace and will push the boundaries of your knowledge.
• A Culture of Data: We are a data-driven organization from top to bottom. Your work will be valued, and your insights will shape our strategy.
• World-Class Team: Collaborate with a brilliant, diverse, and humble team of data scientists, engineers, and product managers who are among the best in the industry Qualifications

Preferred Qualifications:

• Experience working with real-time, low-latency model deployment and MLOps.
• Strong experience with geospatial data and relevant libraries (e.g., GeoPandas, H3, S2).
• A portfolio of patents or publications in top-tier ML/AI conferences (e.g., NeurIPS, ICML, KDD, ICLR).
• Prior experience leading and scaling a team of scientists.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.