Senior Manager

Axtria; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Flexible benefits

Hybrid/FT office/remote options

Job summary

Axtria is seeking a Senior Transition Manager in Bengaluru to oversee the knowledge transfer of an enterprise data platform to a pharma client. This role demands strong technical acumen in data engineering and agile methodologies, along with exceptional stakeholder management skills.

Ideal candidates will have over 10 years of experience, particularly in managing technology transitions. Axtria offers a vibrant workplace and a variety of employee benefits, including health and retirement plans.

Qualifications

• 10+ years of experience in data engineering, data platforms, or analytics delivery.
• Proven experience leading technology transitions or platform handovers.
• Hands-on knowledge of Databricks and ETL/ELT pipelines.

Responsibilities

• Design and execute a comprehensive Transition Plan.
• Maintain a live transition tracker and publish status updates.
• Drive parallel-run and hyper-care phases.

Skills

Data engineering

Stakeholder management

Databricks

ETL/ELT pipelines

SQL

Python

Education

BE / B.Tech / M.Tech / MBA

Tools

Databricks

Tidal / Airflow

Informatica BDM / IICS

AWS

Job description

Axtria is a global provider of award‑winning cloud software and data analytics to the life sciences industry. Axtria enables life sciences organizations to transform the product commercialization journey and deliver much‑improved healthcare outcomes for patients worldwide.

Our focus is on delivering solutions that help pharmaceutical, medical device, and diagnostics companies complete the journey from data to insights to action and get superior returns from their investments. As a participant of the United Nations Global Compact, Axtria is committed to aligning strategies and operations with universal principles on human rights, labor, environment, and anti‑corruption.

Axtria is an equal‑opportunity employer that values diversity and inclusiveness in the workplace.

Job Title

Senior Transition Manager (Data Engineering)

Job Location

Bengaluru, India (Offshore)

Job Summary

This role will lead the knowledge transfer and operational handover of an enterprise data platform to a Major Pharma client’s in‑house data engineering team. The Senior Transition Manager is a delivery‑critical, client‑facing role requiring a blend of strong technical understanding, structured transition methodology, stakeholder management, and team leadership.

Job Responsibilities

• Design, own, and execute a comprehensive Transition Plan covering data ingestion, orchestration, transformation, data quality, and distribution workstreams.
• Define transition milestones, exit criteria, and knowledge transfer checkpoints in alignment with client timelines and business objectives.
• Maintain a live transition tracker and publish regular status updates to internal leadership and client stakeholders.
• Identify, document, and mitigate transition risks proactively; elevate blockers with recommended resolution paths.
• Drive parallel‑run and hyper‑care phases to ensure a stable, zero‑disruption handover.
• Maintain strong working knowledge of Databricks pipelines, workflow orchestration tools (Tidal / Airflow), data integration tools (Informatica BDM / IICS), and AWS S3.
• Review and validate all technical documentation created during the transition SOPs, TDDs, runbooks, and data dictionaries.
• Ensure knowledge transfer sessions are technically complete and the client engineering team can independently operate the platform post‑transition.
• Support resolution of production incidents and data quality issues during the hyper‑care period.
• Serve as the primary Axtria point of contact for the client technology stakeholders during the transition period.
• Lead structured transition calls, governance reviews, sprint‑based delivery syncs, and executive‑level progress presentations.
• Manage scope, timeline, and resource expectations with internal Axtria leadership and the client.
• Build and maintain strong working relationships with client technology leads and product owners.
• Apply ITIL‑aligned processes for incident management, change management, and service request handling throughout the transition.
• Define, track, and report on SLAs during the transition and parallel‑run phases.
• Own the formal transition closure process including sign‑off documentation, lessons learned, and the definition of the post‑go‑live support model.
• Coordinate knowledge transfer schedules, ramp‑up plans, and cross‑team handoffs.
• Support team upskilling, motivation, and performance management throughout the engagement.

Job Requirements

• 10+ years of experience in data engineering, data platforms, or analytics delivery.
• Proven experience leading technology transitions or platform handovers in a client‑facing or consulting environment.
• Hands‑on knowledge of Databricks, ETL/ELT pipelines, and workflow orchestration tools (Tidal, Apache Airflow, or equivalent).
• Familiarity with data integration platforms such as Informatica BDM / IICS.
• Strong understanding of ITIL processes: incident management, change management, and problem management.
• Experience creating and managing formal transition plans, runbooks, and knowledge transfer documentation.
• Excellent stakeholder management, executive communication, and presentation skills.
• Experience managing and mentoring junior/mid‑level technical teams.
• Strong SQL skills and familiarity with Python or PySpark.
• Experience with cloud platforms and data stores; AWS preferred.
• Prior experience in the pharma or life sciences commercial data domain is preferred.

Qualification

• BE / B.Tech / M.Tech / MBA

Must Have Skills

• Hands‑on experience with Databricks and ETL/ELT pipeline development.
• Demonstrable experience running technology transitions or managed service handovers.
• ITIL process knowledge for incident, change, and problem management.
• Strong client‑facing communication and stakeholder management skills.
• Experience in pharma / life sciences domain.

Skills That Give You an Edge

• ITIL Foundation or higher certification.
• Databricks certification (Associate or Professional level).
• Experience with ServiceNow for incident and service request management.
• Exposure to commercial pharma data ecosystems (HCP/account data, sales data, claims, or omnichannel datasets).
• Experience working in Agile / Scrum delivery environments.
• Knowledge of Informatica BDM / IICS or similar data integration platforms.

We Will Provide (Employee Value Proposition)

• Inclusive environment that encourages diverse perspectives and ideas.
• Challenging and unique opportunities to contribute to the success of a transforming organization.
• Opportunity to work on technical challenges that have impact across geographies.
• Vast opportunities for self‑development: online Axtria Institute, knowledge sharing, external certifications.
• Sponsored tech talks, hackathons.
• Possibility to relocate to any Axtria office for short and long‑term projects.
• Benefit package: health benefits, retirement benefits, paid time off, flexible benefits, hybrid / FT office / remote options.

Axtria is an equal‑opportunity employer that values diversity and inclusiveness in the workplace.