Senior Lead Engineer - R01572085

Brillio 2; Bengaluru; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Morgan Stanley is seeking a Senior Lead Engineer for Load Balancing Infrastructure Operations (LBops L3) in Bengaluru, India. The role focuses on enterprise delivery using F5 BIG-IP and A10 Thunder, Unix administration, and scripting for automation within a global follow-the-sun framework.

You will troubleshoot complex network and application delivery issues, manage outages, and collaborate with global SMEs to optimize performance and reliability across Morgan Stanley's multi-vendor environment.

Qualifications

• Strong knowledge of TCP/IP, HTTP, DNS and Unix.
• Deep understanding of F5 BIG-IP and A10 Thunder.
• Scripting in Ansible, Perl, Python, PowerShell or C#.
• Strong ability to manage outages and high-pressure environments.

Responsibilities

• Support a high number of devices and application flows in an enterprise environment.
• Troubleshoot network connectivity issues, faults, and performance.
• Work with an in-house management system to deploy and manage application delivery components.
• Manage services over the network through a GUI-based console.
• Address L2 escalations and drive incident resolution.
• Drive process improvements, automation, and scripting initiatives.
• Write technical documentation for operations and support.
• Collaborate with global SMEs using Jive, Twiki, and SharePoint.

Skills

TCP/IP

HTTP

DNS

Unix admin

F5 BIG-IP

A10 Thunder

Ansible

Perl

Python

PowerShell

C#

Documentation

Team collaboration

Tools

Jive

Twiki

SharePoint

Job description

Senior Lead Engineer

Quick Summary for Hiring Role: Load Balancing Infrastructure Operations L3 Engineer (LBops)

Organization: Enterprise Computing Primary Technologies: F5 BIG-IP, A10 Thunder, TCP/IP, HTTP, DNS, Unix Secondary Skills: Python, PowerShell, Perl, Ansible, C# Nature of Work: L3 Operations, Incident Management, Automation, Network Troubleshooting, Application Delivery Infrastructure Support Work Model: Global Follow-the-Sun Operations

LBops Role in India (Morgan Stanley)

Team Overview The Load Balancing Infrastructure Operations Level 3 (LBops L3) team is part of the Enterprise Computing Organization of Morgan Stanley. The global team focuses on core infrastructure supporting Application Delivery across Morgan Stanley. This includes support for a multi-vendor Load Balancer environment that provides services to internal and external clients.

Key Responsibilities

You will work within a global "follow-the-sun" operations model responsible for the technologies in respective regions. Day-to-day responsibilities include:

• Supporting a high number of devices and application flows in an enterprise environment, delivering cloud-like experiences for development environments.
• Using advanced network tools to troubleshoot:
  • Network connectivity issues
  • Fault analysis
  • Failure avoidance
  • Diagnosis and resolution of functionality-impacting issues in distributed systems environments
• Working with an in-house application management system designed to simplify deployment and management of application delivery components.
• Managing services over the network through a GUI-based console.
• Addressing L2 escalations.
• Process improvement, automation, and scripting.
• Writing technical documentation.
• Collaborating with global SMEs using tools such as:
  • Jive
  • Twiki
  • SharePoint

Required Qualifications

Technical Skills

• Strong knowledge of:
  • TCP/IP protocols
  • HTTP
  • DNS
  • Comfortable with Unix system administration.
• Deep understanding of:
  • F5 BIG-IP
  • A10 Thunder Application Delivery Devices
• Administrative competence in at least one major programming/scripting language or platform such as:
  • Ansible
  • Perl
  • Python
  • PowerShell
  • C#
• Strong organizational skills with ability to manage multiple tasks and work in high-pressure environments involving outage handling, management, and resolution.

Professional Skills

• Effective time management skills.
• Ability to prioritize:
  • Meetings
  • User requests
  • Incident management
  • Project work
  • Documentation
• Strong communication skills with:
  • Developers
  • Engineers
  • Remote team members
• Willingness to learn new technologies and techniques.
• Ability to operate as an integral member of a global team.

Company Profile (Morgan Stanley)

Morgan Stanley is a leading global financial services firm providing:

• Investment Banking
• Securities
• Investment Management
• Wealth Management

The firm serves:

• Corporations
• Governments
• Institutions
• Individuals

Operations span 43 countries with more than 1,200 offices worldwide. The company emphasizes:

• Integrity
• Excellence
• Strong team ethic
• Professional growth and career development
• Equal employment opportunities
• Diversity and inclusion