Senior IT Infrastructure & Systems Engineering - AWS

RingCentral; Bengaluru; Híbrido; INR 4.500.000 - 7.500.000; Jornada completa

Descripción de la vacante

RingCentral in Bengaluru is seeking a Senior Systems Engineer (AWS) to own the design, automation, and reliability of cloud and identity infrastructure across AWS and GCP, with hybrid identity spanning Okta, Active Directory, and Entra ID.

You will set technical standards, lead incident response, and mentor engineers across infrastructure and identity domains in a hybrid, on-prem/cloud environment.

Formación

• 6+ years in systems, infrastructure, or cloud engineering.
• Production AWS architecture experience beyond basic provisioning, including multi-account design and DR.
• Hands-on GCP experience (IAM, projects, org policy, networking).
• Terraform at scale: module design, state management, testing and pipeline integration.
• Production Okta experience: debugging SAML/OIDC failures, building SCIM integration and working with the Okta API.
• Hybrid Active Directory and Entra ID incl. LDAP.
• Understanding of OAuth 2.0 and modern auth standards.
• Strong networking fundamentals (TCP/IP, DNS, VPN, load balancing, firewalls).
• Linux admin; Windows Server a plus.
• Python/PowerShell, plus Bash.
• Observability stack experience (Datadog, Prometheus/Grafana, CloudWatch, ELK).
• Willingness to join on-call rotation and lead incidents.

Responsabilidades

• Cloud architecture and operations across AWS and GCP.
• Design and operate AWS infrastructure: multi-account, multi-region, VPC, IAM, compute, storage with security and cost focus.
• Plan and test high availability and disaster recovery; conduct cost reviews.
• Support GCP workloads: org IAM and org policy.
• Maintain consistent networking and guardrails across clouds and on-prem.
• Infrastructure as code and automation with Terraform; manage remote state and CI/CD plan/apply with drift detection.
• Use Ansible or similar for Linux configuration management.
• Automate operational tasks with Python/PowerShell/Bash and vendor APIs.
• Identity and access management across cloud and on-prem (Okta, AD, Entra ID).
• Own service accounts, machine identities, secrets management, least-privilege roles.

Conocimientos

AWS architecture

GCP expertise

Terraform

Okta

Active Directory

Entra ID

IaC automation

Python

PowerShell

Bash

CI/CD

On-call readiness

Educación

Bachelor's degree in Computer Science

Herramientas

Datadog

Prometheus

Grafana

CloudWatch

ELK Stack

GitHub Actions

Descripción del empleo

Say hello to possibilities.

It's not everyday that you consider starting a new career challenge.

RingCentral, Inc. (NYSE: RNG) is a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows.

We're a $2 billion company that's growing at 30+% annually and we're expanding our Engineering Team to make sure we stay ahead of the competition. RingCentral is headquartered in Belmont, California, and has offices around the world.

Title: Senior Systems Engineer (AWS)

Team: IT Infrastructure & Systems Engineering

Location: [Bengaluru / Hybrid]

Role

Yo'll own the design, automation, and reliability of our cloud and identity infrastructure across AWS and GCP, with hybrid identity spanning Okta, Active Directory, and Entra ID. Yo'll set technical standards for the team, lead incident response, and mentor engineers. This role covers infrastructure and identity only. It does not include SaaS application administration or endpoint management.

What You'll Do

• Cloud architecture and operations
• Design and operate AWS infrastructure: multi-account and multi-region structure, VPC and network design, IAM, compute, and storage, with security and cost in mind
• Plan and test high availability and disaster recovery, and run regular cost reviews
• Support GCP workloads, org-level IAM, and org policy
• Maintain consistent networking, connectivity, and guardrails across clouds and on-prem
• Infrastructure as code and automation
• Own Terraform module design, remote state, and CI/CD-driven plan/apply with drift detection
• Use Ansible or equivalent for configuration management of Linux systems
• Automate operational and lifecycle work with Python, PowerShell, or Bash, vendor APIs, and workflow platforms (Okta Workflows, n8n, or similar), and track the toil removed
• Identity and access
• Own Okta (Identity Engine) architecture: SSO (SAML/OIDC), SCIM lifecycle provisioning, MFA, authentication policy, and Device Trust
• Manage hybrid identity across Active Directory and Entra ID, including sync and federation
• Own service-account and machine-identity lifecycle, secrets management, and least-privilege role design across cloud and identity platforms
• Reliability and observability
• Define SLI and SLOs with service owners, and build the metrics, logs, traces, dashboards and alerting that support them with low noise
• Work with paging and ITSM tooling (e.g., PagerDuty or Freshservice) and OpenTelemetry-based instrumentation
• Join the on-call rotation, lead major incidents, write RCAs, and drive fixes that prevent repeat pages
• Troubleshoot across network, OS, identity, and application layers

Security and compliance

• Drive vulnerability remediation and hardening
• Own audit evidence collection and remediation for SOC 2 or similar
• Review and document risk exceptions

Leadership

• Review designs and pull requests, mentor engineers, and maintain runbooks and architecture documentation
• Partner with security, DevOps, and application teams on infrastructure changes

Required Qualifications

• 6+ years in systems, infrastructure, or cloud engineering
• Production AWS architecture experience beyond basic provisioning, including multi-account design and DR
• Hands-on GCP experience (IAM, projects, org policy, networking)
• Terraform at scale: module design, state management, testing and pipeline integration
• Production Okta experience: debugging SAML/OIDC failures, building SCIM integration and working with the Okta API
• Working knowledge of Active Directory and Entra ID in a hybrid environment, including LDAP
• Understanding of modern authentication standards (OAuth 2.0, FIDO2)
• Strong networking fundamentals (TCP/IP, DNS, VPN, load balancing, firewalls)
• Linux administration; Windows Server a plus
• Proficiency in Python or PowerShell, plus Bash
• Experience with an observability stack (Datadog, Prometheus/Grafana, CloudWatch, ELK, or similar) and with defining SLOs
• Willingness to join an on-call rotation and lead incidents

Preferred Qualifications

• Okta Certified Professional or Administrator
• AWS Solutions Architect Professional, AWS Security Specialty, or equivalent GCP
• Okta Workflows, n8n, or other automation platform experience
• Zero trust or device-trust implementation experience
• Kubernetes (EKS) and CI/CD (GitHub Actions, Jenkins)
• Experience supporting SOC 2 or similar audits

On-Call

Primary/secondary rotation, roughly one week in 4, including weekends. Pages are tied to defined severity levels. Because the team supports global operations, expect some out-of-hours coverage.

First 12 Months

Own a defined segment of AWS/GCP end-