Senior IT Infrastructure Program Manager

Ralliant; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Ralliant is seeking a Senior IT Infrastructure Program Manager to lead large, cross-functional initiatives across Network, Platform, Hosting, and Cloud. You will drive program strategy, roadmaps, and governance with a strong focus on delivering measurable business outcomes.

Ideal candidates bring 12+ years in IT program management, expertise in Agile/SAFe, and deep ServiceNow (PPM/ITSM) experience. This role reports to senior leadership and involves multi-vendor coordination.

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• 12–15+ years of IT program management experience.
• Experience leading large infrastructure programs across data centers, cloud, networks.
• Certifications: PMP/PRINCE2/SAFe preferred.
• Strong executive communication and stakeholder management.

Responsibilities

• Lead large-scale infrastructure programs across Network, Platform, Hosting, Cloud.
• Define roadmaps, milestones, budgets, and success metrics.
• Coordinate multi-vendor, multi-tower dependencies.
• Establish program governance and report to CIO/ELT.
• Drive transformation aligning IT strategy with business outcomes.

Skills

IT infrastructure program management

Agile/SAFe

ServiceNow PPM/ITSM

Vendor governance

Cloud strategy

Executive communication

Education

Bachelor’s degree in IT/CS

Tools

ServiceNow PPM/ITSM

Job description

Position Summary

The Senior IT Infrastructure Program Manager is responsible for driving large, complex, and high-impact infrastructure programs across Network, Platform & Hosting, Cloud, and enterprise IT environments. This role operates with a high degree of autonomy, providing strategic direction, solving complex challenges, and leading multi-functional teams to deliver business outcomes.

At this level, the role requires deep expertise, ability to lead complex programs, influence stakeholders, and identify innovative solutions to business and technology challenges.

Key Responsibilities

Program Leadership & Strategy Execution

• Lead large-scale, complex infrastructure programs (e.g., data center transformation, cloud strategy execution, network modernization, MSP transition)
• Define program roadmap, milestones, financials, and success metrics aligned to business strategy
• Manage multiple interdependent projects across infrastructure towers (Network, Platform, Security, EUC, Service Desk)
• Drive alignment between IT strategy and execution, ensuring measurable business outcomes

Governance & Executive Engagement

• Establish and lead program governance, including steering committees, executive reviews, and decision forums
• Provide concise, data-driven updates to senior leadership (CIO, ELT)
• Drive decision-making across competing priorities and complex stakeholder environments

Delivery Excellence & Methodology Leadership

• Define and standardize delivery frameworks (Agile, hybrid, Waterfall) for infrastructure programs
• Lead Agile at scale (program-level backlog, release planning, PI planning where applicable)
• Ensure robust use of ServiceNow (PPM/ITSM) for demand intake, execution tracking, reporting, and governance
• Establish KPIs and dashboards to monitor delivery performance and value realization

Risk, Dependency & Issue Management

• Lead resolution of highly complex, cross-functional risks and dependencies
• Anticipate risks proactively and implement program-level mitigation strategies
• Manage multi-vendor, multi-tower dependencies and contractual deliverables (MSP/vendor ecosystem)

Operational Integration & Transformation

• Ensure seamless transition of programs into steady-state IT operations
• Drive process integration with ITIL functions (change, release, incident management)
• Lead continuous improvement initiatives and embed best practices across delivery teams

Leadership & Influence

• Lead cross-functional program teams and influence without direct authority
• Mentor senior project managers and drive PMO capability maturity
• Foster collaboration between business, IT, and external partners/vendors

Required Skills

• Extensive experience leading large-scale IT infrastructure programs (Network, Platform, Hosting, Cloud)
• Strong expertise in Agile (Scaled Agile), Scrum, and traditional program delivery
• Deep working knowledge of ServiceNow (PPM/ITSM) and enterprise PM tooling
• Strong understanding of infrastructure architecture, cloud, and transformation initiatives
• Proven ability to manage multi-vendor, outsourcing (MSP), and transformation programs
• Excellent executive communication, stakeholder alignment, and influencing skills

Behavioral Competencies

• Ability to lead others in solving complex problems and drive innovative solutions
• Strong influencing and negotiation skills across senior stakeholders
• Strategic thinking with strong execution discipline
• Ability to operate in ambiguity and drive outcomes.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 12–15+ years of experience in IT project/program management, with strong focus on infrastructure transformation
• PMP / PRINCE2 / SAFe / Agile certifications (preferred)

Nice To Have

• Experience in large-scale outsourcing (MSP) transitions and vendor governance
• Exposure to enterprise cloud platforms (Azure, AWS) and hybrid architectures
• Strong understanding of financial management (TCO, budgeting, cost optimization in infrastructure programs).

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].