Senior Integration Engineer

People Impact; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

People Impact is seeking a Lead Integration Engineer in Bengaluru to design and operationalize enterprise integration solutions. You will connect product platforms, AI-enabled apps, APIs, and external services, define API design standards, and drive event-driven architectures.

You will work with SAP, ServiceNow, ERP, and workflow engines, focusing on scalable, observable, and mature integrations. Strong CI/CD and stakeholder communication are essential for success.

Qualifications

• 6-9 years of experience in integration/middleware/API engineering.
• Hands-on with cloud and integration platforms (Azure, MuleSoft, Boomi, Kafka, API gateways).
• Expertise in REST APIs, JSON, OAuth2, OpenID Connect, webhooks, and schema management.
• Experience integrating SAP, ServiceNow, ERP, ITSM, and workflow platforms.
• Knowledge of agentic AI integration patterns (A2A, MCP).
• Strong CI/CD, automated testing, observability, and operational support.

Responsibilities

• Lead secure, scalable integration architectures across APIs, event streams, enterprise systems, and AI-enabled applications.
• Define standards for REST APIs, messaging, orchestration, schema management, and lifecycle governance.
• Implement integrations enabling GenAI and agentic AI systems to interact with enterprise platforms.
• Drive practices for API versioning, authentication, resiliency, observability, and backward compatibility.
• Collaborate with architects, AI engineers, and product stakeholders to translate use cases into integration designs.
• Ensure integrations are observable, testable, supportable, and operationally mature.
• Mentor engineers and contribute reusable artifacts (API standards, schema templates, accelerators).

Skills

REST APIs

OAuth2/OpenID Connect

CI/CD/Observability

Stakeholder communication

Tools

Azure API Management

Logic Apps

Functions

Service Bus

Event Grid

MuleSoft

Boomi

Kafka

Apigee

Kong

AWS API Gateway

SAP

ServiceNow

Job description

As a Lead Integration Engineer, you will design, implement, and operationalize enterprise integration solutions that connect product platforms, AI-enabled applications, workflow systems, APIs, business systems, and external services. You will define best practices for API design, event-driven architectures, service orchestration, lifecycle management, and AI-aware integration patterns (GenAI, agent-to-agent, MCP).

Key Responsibilities

• Lead secure, scalable integration architectures across APIs, event streams, enterprise systems, and AI-enabled applications.
• Define standards for REST APIs, messaging, orchestration, schema management, and lifecycle governance.
• Implement integrations enabling GenAI and agentic AI systems to interact with enterprise platforms (SAP, ServiceNow, workflow engines).
• Drive practices for API versioning, authentication, resiliency, observability, and backward compatibility.
• Collaborate with architects, AI engineers, and product stakeholders to translate use cases into integration designs.
• Ensure integrations are observable, testable, supportable, and operationally mature.
• Mentor engineers and contribute reusable artifacts (API standards, schema templates, accelerators).

Required Qualifications

• 6-9 years in integration/middleware/API engineering.
• Hands-on with Azure API Management, Logic Apps, Functions, Service Bus, Event Grid, or equivalents (MuleSoft, Boomi, Kafka, Apigee, Kong, AWS API Gateway).
• Expertise in REST APIs, JSON, OAuth2, OpenID Connect, webhooks, schema management, event-driven communication.
• Experience integrating with SAP, ServiceNow, ERP, ITSM, workflow platforms.
• Knowledge of agentic AI integration patterns (tool invocation, A2A, MCP).
• Strong CI/CD, automated testing, observability, and operational support experience.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience with GenAI/agentic AI integrations, MCP, A2A.
• Familiarity with Azure OpenAI, Semantic Kernel, LangChain.
• Exposure to SAP BTP, workflow orchestration, API governance.
• Reliability engineering (idempotency, dependency tracing, failure injection).
• Experience in build-own-operate product organizations.