Senior Insurance Operations Representative

NTT DATA Global Delivery Services Ltd; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd in Chennai is seeking an HC & Insurance Operations Senior Representative to read and understand customer process documents, perform entry-level administrative tasks, and process insurance requests according to SOPs.

The role requires fresher candidates with strong analytical skills, basic insurance knowledge, and typing speed of at least 21 WPM. Night shift and potential relocation may be required to support business needs.

Qualifications

• Candidate should be fresher with excellent analytical skills.
• Typing knowledge with minimum 21 WPM.
• Ready to work in complete Night Shift.
• English as a compulsory subject.

Responsibilities

• Read and understand the process documents provided by the customer.
• Provide entry-level administrative operations support including mail, file services, reporting, and project support.
• Analyze insurance requests and process as per standard operating procedures.
• Navigate multiple client applications and capture necessary information to process requests.
• Support basic programs, projects, reporting, filing (electronic and hard-copy), confidential materials handling, and issue resolution.

Skills

Analytical skills

Typing speed 21 WPM

English communication

Education

Any Graduate

Job description

HC & Insurance Operations Senior Rep.

In this Role you will be Responsible For : Read and understand the process documents provided by the customer. Entry-level administrative operations support performing various basic tasks (mail, file services, reporting, project support, and general account support activities). Analyze the insurance request received from the customer and process as per standard operating procedures. Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Provides basic-level of support on programs, projects, reporting, filing (electronic and hard-copy), confidential materials handling, and issue resolution. Scope of work is routine and decision making is tightly defined by outsourced activity agreement or manager’s direction.

Requirements for this role include: Candidate should be fresher with excellent analytical skills. Would be helpful, Candidate with having basic insurance knowledge Should have typing knowledge. Type speed should be minimum 21 WPM Ready to work in complete Night Shift. Candidate should be flexible & support team during crisis period Ready to relocate as per the business requirement. Preferences:

• Ability to communicate (oral/written) effectively to exchange information with our client.

Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement. Experience Level Senior Level