Senior II Site Reliability Engineer Lead

Akamai Technologies; India; Hybrid; INR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Health benefits

FlexBase program

Work flexibility

Social events

Job summary

Akamai Technologies is seeking a Senior II Site Reliability Engineer Lead to drive technical leadership across SRE and project teams. You will partner with engineering, operations, and support to ensure availability, reliability, and scalability of Akamai's Compute platforms and services.

Automation and proactive incident resolution are core to this role. The position emphasizes leading incident response, building scalable automation, and managing IAM platforms to accelerate remediation.

Qualifications

• Bachelor's degree in Computer Science with hands-on infrastructure experience.
• Experience with SaltStack, Terraform and Ansible, and CI/CD with Jenkins or CloudBees.
• Expertise in Linux, Docker, Kubernetes; performance optimization using Redis.
• Familiarity with observability tools: Prometheus, Grafana, Loki, Sentry, NewRelic and proxies: Nginx/Envoy/HAProxy.
• Understanding of SLOs and reliability principles.

Responsibilities

• Provide technical leadership and mentorship to SRE and project teams.
• Partner with engineering, operations and support to ensure availability, reliability, and scalability.
• Develop automation tools to streamline daily operations and reduce toil.
• Troubleshoot and resolve complex system issues through proactive investigation and automation.
• Manage Compute identity and access management platforms to accelerate remediation.
• Participate in on-call rotations and lead incident resolution.

Skills

Technical leadership

Mentorship

Cross-functional collaboration

Incident management

Education

Bachelor's degree in Computer Science

Tools

SaltStack

Terraform

Ansible

Jenkins

CloudBees

Linux

Docker

Kubernetes

Redis

Prometheus

Grafana

Loki

Sentry

NewRelic

Nginx

Envoy

HAProxy

Job description

Do you like collaborating across teams to solve complex problems? Do you have a passion for cutting edge technologies and tackling system problems? Join our highly-skilled Site Reliability team! Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We create solutions that manage our Compute platform, focusing on cloud interfaces - Compute Portals and APIs. We do this while maintaining Akamai's mission to make life better for billions of people, billions of times a day. Partner with the best In this role, you'll ensure the operation and uptime of our Compute services and infrastructure. You'll supervise and maintain our critical infrastructure. You'll collaborate with cross-functional teams to create tooling and software that monitors and improves the reliability of our systems. You'll work with various technologies as we release brand new applications and modernize our existing tooling.

As a Senior II Site Reliability Engineer Lead, you will be responsible for:

• Providing technical leadership, mentorship, and support to SRE and project teams, fostering collaboration and motivation Defining requirements during the product lifecycle to influence design, standards, and operational readiness.
• Partnering with engineering, operations, and support teams to ensure availability, reliability, scalability, and usability of platforms.
• Developing and enhancing automation tools to streamline daily operations, reduce manual effort (toil), and improve performance.
• Troubleshooting and resolve complex system issues through proactive investigation, automation, and systems programming
• Managing and improving Compute identity & access management platforms to accelerate issue detection and remediation.
• Participating in on-call rotations, leading incident resolution, and contributing to robust, stable code delivery alongside other teams.

Do what you love

To be successful in this role you will:

• Have a Bachelor's degree in Computer Science or equivalent, with relevant hands‑on experience in infrastructure and software architecture at scale.
• Be experienced in infrastructure automation tools like SaltStack, Terraform, and Ansible, and CI/CD tools such as Jenkins or CloudBees.
• Have expertise in Linux administration, Docker‑based environments, and Kubernetes; skilled in optimizing performance using tools like Redis.
• Be familiar with observability tools, Prometheus, Grafana, Loki, Sentry, NewRelic, and web proxies such as Nginx/Envoy/HAProxy
• Have understanding of SLOs and system reliability principles.

About us

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security : Neutralizing threats before they ever reach your data. Content Delivery : Scaling the world's biggest moments without a glitch. AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai

• We support your health, well-being, finances, and life beyond work.
• See our benefits.
• FlexBase adapts to your job's needs
• Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience.
• It's not about telling employees where to work; it's about supporting employees to do their best work.
• We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
• Connect with us on social and see what life at Akamai is like!