Senior Human Resources Associate - Performance

ZS; Maharashtra; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

ZS is seeking a Senior Human Resources Associate - Performance in India, offering a hybrid work model. The role emphasizes performance enablement, data-driven insights, and collaboration with HR business partners and leaders across time zones.

Ideal candidates bring 3–5 years in performance or talent management, strong analytical skills with Excel/Power BI, and experience with HRIS like SAP SuccessFactors. Fluency in English and client-first mindset are essential.

Qualifications

• Bachelor’s or Master’s degree in HR/Business Administration or related field.
• 3–5 years of experience in performance/talent management or related HR functions.
• Strong analytical skills with Excel, Power BI, or similar data tools.
• Experience with HR systems like SAP SuccessFactors or similar HRIS.
• Excellent communication, stakeholder management and project management skills.
• Ability to handle confidential data with integrity and professionalism.
• Flexibility to work across time zones and cultures; self-directed and motivated.
• Fluency in English; client-first mentality; intense work ethic.

Responsibilities

• Performance Enablement Process Execution.
• Lead certain workstreams within performance enablement processes.
• Identify trends in performance management and recommend enhancements.
• Data analysis and insights from performance data.
• Track KPIs and generate actionable leadership reports.
• Work with HR and performance systems (e.g., SuccessFactors) to execute processes.
• Collaborate with HRBPs, leaders, and ZSers for smooth cycles.
• Train and guide leaders on performance management best practices.
• Support in managing performance improvement plans (PIPs).
• Design communication strategies to increase transparency in performance management.

Skills

Power BI

Excel

Data analysis

English fluency

Stakeholder management

Project management

Education

Bachelor’s or Master’s degree in HR/Business Administration

Tools

SAP SuccessFactors

HRIS tools

Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Senior Human Resources Associate - Performance

• Performance Enablement Process Execution
• Support performance enablement process and actively lead certain workstreams as part of the process.
• Identify trends in performance management processes and recommend for enhancements in the process.
• Data Analysis & Insights
• Analyze performance data and generate reports to provide actionable insights for leadership.
• Track key performance indicators (KPIs).
• Technology & System Support
• Work with HR & Performance systems (such as SuccessFactors, or other HRIS tools) to execute performance process.
• Stakeholder Collaboration & Communication
• Partner with HR business partners (HRBPs), Leaders, and ZSers to ensure smooth execution of performance cycles.
• Collaborate in training and guiding Leaders on best practices for performance management.
• Provide support in managing performance improvement plans (PIPs).
• Help design communication strategies to enhance transparency in performance management

What you’ll bring

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in performance management/ talent management or related HR functions.
• Strong analytical skills with proficiency in Excel, Power BI, or other data analysis tools.
• Experience working with HR systems like SAP SuccessFactors, or similar tools.
• Excellent communication, stakeholder management and project management skills.
• Ability to handle confidential data with high integrity and professionalism.
• Flexibility to work across time zones, cultures and levels of the organization;
• Self-directed and motivated
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you’ll grow

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.