Senior Human Resources Associate - Mobility

ZS; Pune District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

ZS in India is seeking a Senior HR Associate (Mobility) to provide expert guidance on U.S. immigration matters and broader global mobility.

You will partner with immigration counsel, HR stakeholders, and mobility vendors to manage immigration, relocations, transfers, and assignments while ensuring compliance and risk mitigation. The role emphasizes data-driven decision making, policy interpretation, and cross-functional collaboration across Legal, Talent Acquisition, and operations in a hybrid

Qualifications

• 3–6 years of experience managing U.S. employment-based immigration programs and/or broader global mobility activities.
• Strong knowledge of U.S. non-immigrant visa processes and permanent residency pathways.
• Ability to independently assess cases, identify risks, coordinate stakeholders, and provide practical recommendations.

Responsibilities

• Serve as subject matter expert for U.S. immigration matters including sponsorship and residency processes.
• Assess complex immigration cases, timelines, risks, and compliance requirements.
• Support case strategy, RFEs/NOIDs, denials, and escalations with internal teams and external counsel.
• Collaborate with Legal and Global Mobility Manager on policy interpretation and initiatives.
• Develop and enhance immigration metrics, dashboards, and reporting for data-driven decisions.
• Provide employee guidance and stakeholder education on U.S. immigration requirements.

Skills

U.S. immigration

Global mobility

Stakeholder management

Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What You’ll Do

The Senior HR Associate (Mobility) in Enterprise will provide subject matter expertise, operational support, and broader mobility guidance across immigration, relocations, international transfers, assignments, vendor coordination, compliance, and employee experience. This role will serve as a U.S. immigration expert within the Mobility team while also supporting broader global mobility activity.

The successful candidate will partner closely with immigration counsel, relocation and mobility vendors, Legal, Talent Acquisition, HR stakeholders, managers, and the Global Mobility Manager to support employees across immigration, relocation, transfer, and assignment matters. While team members will provide guidance on internal ZS processes and practices, the successful candidate must bring strong technical U.S. immigration knowledge, sound global mobility judgement, and the ability to independently assess cases, identify risks, coordinate stakeholders, and provide practical recommendations.

• Serve as a subject matter expert for U.S. immigration matters, including non-immigrant visa sponsorship and employment-based permanent residency processes.
• Assess complex immigration cases and provide guidance on eligibility, strategy, risks, timelines, and compliance requirements.
• Review, assess, and support U.S. nonimmigrant and employment-based Green Card matters, including H-1B, L-1, TN, O-1, E-3, F-1/OPT/STEM OPT, PERM, I-140, and related immigration processes.
• Review immigration counsel recommendations and provide an internal assessment, including identifying potential risks, gaps, and alternative filing strategies.
• Support case strategy for challenging matters, including RFEs, NOIDs, denials, visa refusals, and other escalated immigration issues.
• Partner closely with external immigration counsel to initiate and manage cases, ensuring complete and accurate information is provided.
• Act as a key point of contact for HR, Talent Acquisition, managers, and employees regarding U.S. immigration questions and case escalations.
• Support sponsorship assessments for new hires, transfers, extensions, amendments, work authorization changes, and permanent residency cases.
• Identify immigration risks, compliance concerns, upcoming visa expirations, and employee max-out situations, and provide recommendations for resolution.
• Support broader global mobility activities, including employee relocations, international transfers, assignments, assignment-related benefits, vendor coordination, cost estimates, employee guidance, and cross-functional case management.
• Collaborate with Legal and the Global Mobility Manager on policy interpretation, exception requests, compliance considerations, and strategic mobility and immigration initiatives.
• Develop and continuously enhance immigration metrics, dashboards, and reporting to support data-driven decision-making, identify emerging risks and trends, monitor program performance, and provide Mobility and leadership with actionable insights.
• Contribute to employee communications, stakeholder education, and guidance materials related to U.S. immigration requirements.

What You’ll Bring

• 3-6 years of experience managing U.S. employment-based immigration programs and/or broader global mobility activities, including relocations, international transfers, assignments, vendor coordination, employee support, compliance, and stakeholder management. Experience may be gained within an in-house global mobility team, immigration law firm, immigration vendor, relocation provider, or similar specialist mobility environment.
• Strong knowledge of U.S. non-immigrant visas and employment-based permanent residency processes.
• Ability to independently analyze complex immigration scenarios and provide practical guidance.
• Experience partnering with immigration counsel and managing high-volume case activity.
• Experience supporting broader global mobility processes, including relocations, international transfers, assignments, vendor management, employee communications, and cross-functional coordination.
• Strong stakeholder management, communication, and problem-solving skills.
• Ability to work effectively across global teams and collaborate with multiple functions.
• Highly organized with strong attention to detail and compliance.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you’ll grow

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Candidates must possess or be able to obtain work authorization for their intended country of employment.

An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.