Years of Experience: 3 to 6 Years
Job Summary:
We are seeking a highly analytical and strategic Fraud Risk Manager/Lead to join our team. In this pivotal role, you will be responsible for designing, implementing, and optimizing fraud strategies for a leading global payments ecosystem. The ideal candidate will bring strong technical expertise in SQL and Python, coupled with a deep understanding of the payment fraud industry. You will play a critical role in managing fraud losses across Consumer-to-Consumer (C2C) and Consumer-to-Business (C2B) payment flows, while simultaneously improving payment authorization rates and ensuring a frictionless customer experience.
Key Responsibilities:
- Domain Expertise: Proven experience in the Payments Industry, specifically dealing with Transactional Fraud, Digital Wallets, Payment Gateways, and E-commerce fraud
- Fraud Strategy & Mitigation: Design, implement, and manage robust fraud prevention strategies for C2C (peer-to-peer) and C2B (merchant checkout) payment products, as well as Debit Card portfolios (covering both Card Present and Card Not Present transactions).
- Authorization Optimization: Analyze transaction data to improve payment authorization rates across various checkout flows (both branded and unbranded/guest checkouts) while keeping fraud losses within risk appetite.
- Customer Experience (CX): Balance aggressive fraud mitigation with user experience by minimizing false positives (false declines) and reducing unnecessary friction for legitimate customers.
- Data-Driven Investigation: Investigate suspicious transaction patterns, account takeovers (ATO), and payment anomalies to determine root causes and develop proactive statistical models/rules.
- System & Rule Development: Design and deploy fraud rules within decision engines and workflow systems. Build comprehensive monitoring reports to track the performance of fraud strategies.
Required Qualifications:
- Bachelor’s or Master’s degree in Finance, Economics, Statistics, Mathematics, Computer Science, Engineering, or a related quantitative field.
- 3 to 6 years of hands‑on experience in fraud strategy, specifically within Fintech, Digital Payments, E-commerce, or Payment Gateways.
- Demonstrated experience in designing and implementing fraud rules using transactional, behavioral, and third-party data.
- Strong proficiency in:
- SQL: Advanced querying, joins, aggregations, and performance tuning for massive transactional datasets.
- Python: Data manipulation (Pandas, NumBox), exploratory data analysis etc.
- Strong analytical and problem-solving skills with the ability to translate data insights into actionable strategies that directly impact the bottom line