Senior FRAML Analyst

Standard Chartered; Bengaluru; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading international bank in Bengaluru is seeking an experienced Fraud Risk Manager to lead efforts in detecting fraud and managing risk. This role requires at least 10 years of experience in fraud analytics and strong leadership skills. The ideal candidate should have a background in Data Science or Computer Science and expertise in tools like SAS, R, or Python. The position offers competitive compensation and a supportive work culture focused on inclusivity and continuous learning.

Benefits

Competitive salary

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• A minimum of 10 years of experience in Fraud and Money Mules.
• Knowledge and experience of analytics tools and techniques required.
• Ability to gather actionable insights from large volumes of data.

Responsibilities

• Lead the group team on mule and scam detection processes.
• Develop and maintain fraud management capabilities.
• Ensure fraud risk management framework is effectively embedded and communicated.

Skills

Analytical thinking

Stakeholder management

Communication

Data analytics

Education

Bachelor’s degree in Data Science or Computer Science

Tools

SAS

R

Python

SQL

Job description

Job Summary

• Leading the group team on mule and scam detection processes, rules across multiple SCB markets
• Leading the development of additional solutions to enhance detection rates or for better targeting of payments to be investigated to reduce customer friction
• Evaluating the tools/Techniques proposed (internally or by external Vendors) to improve fraud detection
• Leading database enhancement projects and communicate the same to internal technology teams to further facilitate leveraging existing data base to design rules, run simulations and detect anomalies
• Designing rules/ strategies for mule and scam prevention using descriptive data analytics to understand mule and scam behaviour leveraging the data base and using R/SQL
• Fraud prevention strategies based on analysis to enhance fraud detection while keeping customer friction in check
• Leading ongoing reviews of current rules/policies and developing optimization strategies
• To analyse the data from various sources to ensure optimal strategy design
• Communicating and presenting the analysis on mules and scams to multiple stakeholders in the organization including Audit, country teams and Group senior management
• Working with multiple cross functional teams to ensure error free and smooth implementation of designed fraud strategy
• Effectively communicating plans/strategies to cross-functional team members and management
• Ensuring proper documentation and following the policies and procedures while making strategy updates
• Ensuring solutions meet business needs and requirements
• Prioritizing initiatives based on business needs and requirements
• Serving as a liaison between stakeholders and users
• To manage the relationship between country and other team members within FRSC
• To provide Guidance to team members on analytical issues

Key Responsibilities

Strategy

• Following the requirements, build new strategies in conjunction with the stakeholders to deliver first class fraud risk management framework

Business

• Ensure the Fraud Risk Management framework is effectively embedded and communicated across WRB Customers segment.

Processes

• Develop and maintain fraud management capabilities, skills and infrastructure in the country that are following both internal policies and external regulations and are responsive to fraud attacks
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees

People & Talent

• Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours, and accountability

Risk Management

• Deliver the defined aspects of the Fraud Risk role to support the Group\'s Fraud risk management approach and objectives
• Ensure that the Fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards; and those issues are identified, escalated, and addressed as appropriate

Governance

• Establish strong ties into the relevant business lines governance, risk and control committees to ensure adequate monitoring, tracking and governance of Fraud risk
• Drive integration of Fraud Risk Framework and associated Policy and Standards into business lines and utilise for the ongoing governance process established within the Bank

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Lead the Fraud risk team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters

Key stakeholders

• Business, Governance and Risk
• Group/ Country Fraud and Risk Operations
• CCO Retail Clients, RCOs, CCH, CCROs, SOROs
• Partnership Business, Risk, Compliance, FCC stakeholders
• Digital Channels Delivery
• Product Owners and Product Managers for various channels
• Fraud FRSC
• Regional / Country Business Heads and Product Head, CCIB Client segment
• Financial Crime Compliance and Shared Investigations Services
• Relevant members of Risk Operations management team
• Internal and External Auditors and Regulators
• Suppliers, Vendors and Consultants

Qualifications

• A bachelor’s degree in Data Science or Computer Science
• A minimum of 10 years of experience in Fraud and Money Mules
• Knowledge and experience of analytics tools and techniques
• Exceptional analytical and conceptual thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent communication skills
• Experience creating detailed reports
• Expertise in SAS/R/Python/SQL (Any one of them at least)
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills
• Good understanding of the payment’s ecosystem including various payment types
• Ability to gather actionable insights from large volumes of data
• Combination of hard and soft skills is required for this role
• Stakeholder management at various levels within the Bank

Skills and Experience

• Technical Skills – Business Analysis
• Technical Skills - Delivery
• Technical Skills - Security
• Technical Skills – Data Analytics

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible workingoptions based around home and office locations, with flexible working patterns
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential