Senior Field Service Technician

Micro1; India; Remote; INR 5,174,000 - 9,055,000; Part time

Job summary

Cashback24x7 is seeking a Senior Field Service Technician on a contract basis. This remote role involves diagnosing faults in industrial systems, analyzing PLC logic, and documenting detailed reports to support AI model training.

The ideal candidate has extensive field experience and strong knowledge of electrical schematics and safety codes. The role emphasizes clear written communication and practical maintenance strategies derived from real-world field work, with global applicability and

Qualifications

• 8+ years hands-on troubleshooting in industrial systems such as HVAC, elevators, hydraulic or telecom equipment.
• Ability to read and interpret wiring diagrams and electrical schematics.
• Deep familiarity with PLC programming and fault-finding in industrial controls.
• Strong knowledge of US safety/operational codes (NFPA 70/79, ASME A17.1, OSHA).
• Excellent written and verbal communication, with capability to document diagnostics clearly.

Responsibilities

• Review and interpret electrical schematics, hydraulic and pneumatic diagrams to assess function and fault paths.
• Diagnose faults and performance issues in industrial equipment using technical docs.
• Analyze PLC logic to identify root causes and propose evidence-based solutions.
• Document detailed reports for AI model training with troubleshooting steps and actions.
• Provide expert commentary on maintenance strategies based on field experience.

Education

Bachelor's degree in Electrical Engineering

8+ years troubleshooting experience

Tools

Electrical testing tools

Oscilloscope

Digital Multimeter (DMM)

Job description

Role Title

Senior Field Service Technician

Role Type

Contractor

Location

Remote

micro1 is engaging Senior Field Service Technicians to contribute expertise on a customer's technical project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required - your domain knowledge is what matters.

Scope of Work

• Review and interpret complex electrical schematics, hydraulic, and pneumatic diagrams to assess equipment function and fault pathways.
• Diagnose faults and performance issues in industrial, HVAC, elevator, heavy equipment, marine, rail, utility, or telecom systems using technical documentation.
• Analyze PLC logic and industrial controls to identify root causes of operational issues and recommend evidence-based solutions.
• Document clear, detailed written reports of troubleshooting approaches, findings, and corrective actions for use in AI model training.
• Evaluate compliance with relevant US codes (NFPA 70/79, ASME A17.1, OSHA) and highlight code-specific requirements based on real project scenarios.
• Communicate technical concepts and diagnostic reasoning effectively in written and verbal form for diverse audiences.
• Provide expert commentary on practical maintenance, service, and repair strategies based on extensive field experience.

Preferred Qualifications

• 8+ years of hands-on troubleshooting experience in industrial, HVAC, elevator, hydraulic, heavy vehicle, marine, rail, utility, or telecom equipment.
• Advanced proficiency reading and interpreting wiring diagrams, electrical schematics, hydraulic and pneumatic layouts.
• Deep familiarity with PLC programming, industrial controls, and fault-finding processes.
• Strong working knowledge of US safety and operational codes (NFPA 70/79, ASME A17.1, OSHA).
• Exceptional written and verbal communication skills, with the ability to translate complex diagnostics into clear documentation.
• Demonstrated capacity to analyze technical information and craft expert-level insights.
• Previous experience authoring technical service reports or instructions is a plus.