Senior Facilities Services Co-ordinator

Jones Lang LaSalle Incorporated; Gurugram District; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Jones Lang LaSalle (JLL) in Gurgaon is seeking an Integrated Senior Facilities Management professional to oversee onsite facilities across multiple sites. You will partner with the Site Manager to perform inspections, drive process improvements, and manage costs while ensuring safety and service levels.

The role involves creating impactful Excel/PowerPoint reports for stakeholders and coordinating admin tasks, front desk activities, and vendor relationships to deliver exceptional client service.

Qualifications

• Bachelor's degree or equivalent in facilities management or related field.
• Experience in facilities, property management, hospitality, or related area is preferred.
• Strong knowledge of health and safety requirements and risk management.

Responsabilités

• Provide onsite facilities management and act as Site Manager’s right hand.
• Conduct routine site inspections and propose proactive cost-saving improvements.
• Create reports and presentations in Excel and PowerPoint for stakeholders.
• Coordinate front desk, housekeeping, and admin tasks to meet KPIs and SLAs.
• Collaborate with clients and suppliers onsite to identify facility-related needs and inquiries.

Connaissances

Facilities management

Data analysis

Vendor management

Excel

PowerPoint

Communication

Safety compliance

Formation

Bachelor's degree in Facilities Management

MBA in Operations

Outils

MS Excel

PowerPoint

Facility management software

Description du poste

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Integrated Senior Facilities Management – Leading Global Technology company

(India)

Here in Gurgaon, we manage multiple sites, hosting over 2000 people.

Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars.

The Asia Pacific region is an important part of our client’s success: occupying65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enables their business to thrive.

Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow!

The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

What this job involves:

Providing onsite support
You will be the Site Manager’s trusted right hand on all facilities-related activities. You’ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained and analyze the gaps and come back with proactive solutions . Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the team’s thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Be innovative and deep diver to work proactively on the requirement .

Craft compelling reports and presentations in Excel and PowerPoint to effectively communicate insights and recommendations to stakeholders at all levels.

You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You’ll need to ensure we hit key performance indicators and meet our service level agreements.

Meeting the clients’ facilities needs

At JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you’ll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as follows :-

• Ensure messaging is consistent and in line with requests received from the user.
• Respond to user inquiries and concerns promptly and with courtesy and enthusiasm.
• Build relationships by engaging clients in genuine, personable conversations.
• Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested

Your planning and budgeting skills will also be vital to the job, as you’ll take part in the procurement of vendors and services from time to time.

Making everyone safe and risk-free

Do you value workplace safety? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. You’ll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies.

Key Competencies:

• Exceptional organizational skills with a keen eye for detail.
• Data and GAP Analysis Expertise: A passion for leveraging data to drive insights and inform decision-making. uncovering hidden insights through thorough data analysis and identifying the gaps as deep diver
• Excel & PPT Expert: The ability to create clear, concise, and impactful reports and presentations and data.
• Proactive Problem Solver: The ability to identify and address challenges before they arise.
• Excellent communication and interpersonal skills to build strong relationships with stakeholders and business at all levels.
• A passion for service excellence and exceeding client expectations with great thinking and proactive approach .
• Photography and videography skills to capture workplace events, projects, employee engagement activities, and create compelling visual content for internal communications
• Proven experience in facilities, property management, hospitality, or a related field.
• Understanding of local occupational health and safety requirements, critical facilities, and vendor management and Labour compliance .

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Requirements: