Senior Executive – Program Management

Flextronics - The Flex Company; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Health Insurance

PTO

Job summary

Flex is hiring a Senior Executive – Program Management in Pune to lead multi-department program activities, coordinate with cross-functional teams, and ensure on-time delivery of services within an O2C framework. The role requires strong communication in English and experience with US customers, plus Lean project experience.

The candidate will oversee billing, AR processes, and shipment administration while handling confidential data and driving improvement initiatives across global teams.

Qualifications

• Bachelor’s or graduate degree in any discipline.
• 3–7 years in Project/Program Management, Customer Service, Supply Chain or related domains.
• Experience in manufacturing, operations, or shared services improves candidacy.

Responsibilities

• Lead and coordinate program activities across inter-departments to meet deliverables.
• Track metrics and drive action items with GBS and Site CFT teams.
• Manage confidential business data and coordinate with cross-functional teams.
• Support US-based customers and stakeholders and ensure timely service delivery.

Skills

Program management

Customer service

Supply chain

Operations

Manufacturing

Order management

Demand management

Billing & AR

Shipment administration

O2C cycle

Lean

Communication

Stakeholder management

Education

Graduate degree

Tools

SAP

BAAN

Oracle

Job description

## Senior Executive – Program ManagementApply: India, Pune: Full time: Posted Today: End Date: October 5, 2026 (4 days left to apply): WD228173Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.## Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a ***Senior Executive – Program Management*** located in ***Pune.*****What a typical day looks like:*** Must have good knowledge of Project Management / Program Management functions, with preference to experience in Customer Service, Supply Chain, Operations, or Manufacturing environments.* Excellent understanding of Order Management, Demand Management Processes, Billing and AR Process, Shipment Administration Support, and complete understanding of the O2C cycle.* Experience supporting US-based customers and stakeholders.* **Fluent verbal and written communication skills in Brazilian Portuguese and English.*** Experienced in leading improvement projects using Lean methodologies and digitization tools.* Oversee and coordinate program activities with all inter-departments, ensuring completion of all commitments made relative to agreed deliverables.* Handle highly confidential and critical business data.* Collect and prepare information for use in management discussions and meetings.* Responsible for tracking relevant metrics and driving action items based on results within GBS and Site CFT teams.* Demonstrate excellent communication, coordination, customer management, and stakeholder management skills.* Lead and drive activities ensuring timely and accurate delivery of services.* Good understanding of Program Management concepts and customer-focused operations.* Basic understanding of office automation or automation through Excel will be an added advantage.* Exposure to ERP tools such as SAP, BAAN, Oracle, or equivalent systems.* Experience working with cross-functional and global teams.* Willingness to work in night shifts supporting US business hours.**The Experience We're Looking For:*** Graduate in any discipline or related field.* Typically requires a minimum of 3-7 years of experience in Project Management, Program Management, Customer Service, Supply Chain, or related domains.* Experience in Manufacturing, Operations, Customer Service, Supply Chain, or shared services environments will be an added advantage.* Good to have experience working in a Global Capability Center (GCC) environment.* Basic understanding of financial terms and their impact on business performance.* Excellent understanding of customer-facing roles and customer relationship management.**What you’ll receive for the great work you provide:*** Health Insurance* PTO