Senior Executive - Global Payroll & Claims

Tessolve; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Tessolve is seeking a Senior Executive / Assistant Manager – Global Payroll & Claims to lead end-to-end payroll across international geographies. You will partner with HR, Finance and vendors to ensure accurate, timely and compliant payroll delivery.

The role emphasizes governance, process improvements, KPI dashboards and tight controls. Strong Excel skills and experience with HRMS/payroll systems are essential.

Qualifications

• Bachelor’s degree in a related field with 5+ years in payroll operations.
• Experience with global/multi-country payroll and international vendors.
• Strong knowledge of payroll controls, compliance and audits.

Responsibilities

• Oversee end-to-end global payroll processing and claims management.
• Coordinate with HR, Finance, vendors to ensure compliant payroll delivery.
• Develop SOPs, calendars and MIS dashboards for payroll and claims.
• Monitor SLAs, drive process improvements and automation initiatives.
• Act as primary contact for payroll-related queries and audits.

Skills

Global payroll

Multi-country payroll

Excel/data analysis

HRMS/payroll systems

Automation tools

Vendor management

Stakeholder management

Attention to detail

Education

Bachelor’s degree in HR/Finance/Commerce/BA

Tools

Payroll software

Excel/Analytics tools

Job description

We are looking for a Senior Executive / Assistant Manager – Global Payroll & Claims who will be responsible for managing and coordinating end-to-end payroll processing and employee claims & reimbursements across multiple international geographies.

The role will work closely with the Global Head – Payroll and partner with HR, Finance, employees, payroll vendors and other stakeholders to ensure accurate, timely, compliant and seamless payroll delivery.

• Strong understanding of end-to-end global payroll processes.
• Experience managing payroll across multiple countries, preferably including the UK, US, Singapore, Malaysia, Taiwan, Philippines and/or Germany.
• Strong knowledge of payroll controls, reconciliations, statutory deductions and compliance.
• Manage the global end-to-end employee claims and reimbursement process.
• Review and validate employee claims against applicable policies and country requirements.
• Ability to manage multiple payroll cycles and strict deadlines.
• Strong Excel/data analysis skills; experience with HRMS/payroll systems and automation tools will be an advantage.
• Strong analytical and problem-solving skills.
• Excellent stakeholder and vendor management skills.
• Strong attention to detail and ability to work with sensitive/confidential information.

Governance, Controls & Process Improvement

• Establish and maintain strong payroll controls and audit-ready documentation.
• Support internal and external payroll/statutory audits.
• Identify opportunities for automation, standardization and process improvement across global payroll and claims.
• Develop and maintain SOPs, process documentation, checklists and payroll calendars.
• Prepare and maintain payroll and claims MIS, dashboards and management reports.
• Ensure adherence to defined SLAs, controls and escalation mechanisms.

Stakeholder Management

• Act as a key point of contact for global payroll-related queries and escalations.
• Partner with HRBPs, Finance, HR Operations, employees and external payroll vendors.
• Work closely with the Global Head – Payroll on payroll governance, operational excellence and continuous improvement initiatives.
• Support new country implementations, payroll transitions and process changes as required.

Education & Experience

• Bachelor’s degree in Human Resources, Finance, Accounting, Commerce, Business Administration or a related discipline.
• 5+ years of relevant experience in payroll operations, preferably with significant exposure to global/multi-country payroll.
• Experience working with international payroll vendors or global payroll platforms will be preferred.