Senior Executive

ExlService Holdings, Inc.; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a Senior Executive in Noida for back office Finance & Accounting with 0-3 years of experience. The role emphasizes analytical skills, F&A (Insurance) collections, OTC AR experience, and SAP ERP knowledge.

Proficiency in Excel and MS Office is required, along with a focus on process adherence and customer satisfaction. The candidate should be open to feedback, ensure timely closure of accounts, and contribute to performance reviews and reports.

Qualifications

• Graduate or MBA with 2–4 years experience in finance analytics.
• Advanced Excel and MS Office proficiency.
• ERP management experience.
• Strong interpersonal and leadership skills.
• Experience with Power BI, SQL, Tableau.

Responsibilities

• Perform F&A (Insurance) collections with emphasis on AR.
• Monitor and review accounts for accuracy and SLA adherence.
• Prepare management reports and performance templates.
• Analyze data using Excel, Power BI, SQL, and Tableau.
• Engage customers to collect outstanding balances with professionalism.

Skills

Advanced Excel

Attention To Consistency

ERP Management

Internal Communications

Interpersonal Relationship Building

Leadership Capabilities

Microsoft Office

Microsoft Power BI

SQL Programming Language

Tableau

Working under Pressure

Education

Graduate

MBA

Job description

# Senior Executive## Job Info* Job Identification 15139* Posting Date 08/07/2026, 09:07 AM* Job Role Back Office-Finance & Accounting* Experience (In Years) 0-3* Job Location Noida, India## Job Description| || --- || Candidate should have analytical skills. || F&A (Insurance) collections background is essential. || OTC(AR) Experience required. || Past work experience of SAP ERP will be of weightage advantage. || Good working knowledge of Microsoft Excel || Ensure that the guidelines are followed as per standard procedures. || Open to feedback. || Quality monitoring & review of accounts || Allocation of accounts as per the guidelines || Ensure timely closure of accounts. || Ensure that the quality of the transactions is in compliance with predefined parameters. || Ensure adherence to Company Policies and Procedures || Ensure fair methods are used to collect outstanding balance on the account. || Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns. || Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) || Prepare reports of the accounts assigned to the team. || Preparing business review templates for performance review || || || || Technical Skills - || || Good Computer navigation skills, keyboarding skills || || - Proficient in MS office – specially Excel || || Process Specific Skills - || || Possesses necessary knowledge of business concepts to effectively perform the job. || Effective negotiation skills || Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. || Commits to achieving specific objectives and takes ownership for accomplishing them. || Effectively balances quality, customer service and productivity standards. || Make calls to the customer for collection or payment details. || || - Work towards resolution of disputes || || Soft Skills - || || Self-discipline || Result orientation || Adaptability || Presentation skills || Feedback skills || Goal oriented || Excellent written and verbal communication skills || Listening and comprehension skills || Questioning and Reasoning Skills || Customer Service focus and telephone etiquette || Ability to multitask, prioritize and manage daily work activities. |## Responsibilities| || --- || Candidate should have analytical skills. || F&A (Insurance) collections background is essential. || OTC(AR) Experience required. || Past work experience of SAP ERP will be of weightage advantage. || Good working knowledge of Microsoft Excel || Ensure that the guidelines are followed as per standard procedures. || Open to feedback. || Quality monitoring & review of accounts || Allocation of accounts as per the guidelines || Ensure timely closure of accounts. || Ensure that the quality of the transactions is in compliance with predefined parameters. || Ensure adherence to Company Policies and Procedures || Ensure fair methods are used to collect outstanding balance on the account. || Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns. || Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) || Prepare reports of the accounts assigned to the team. || Preparing business review templates for performance review || || || || Technical Skills - || || Good Computer navigation skills, keyboarding skills || || - Proficient in MS office – specially Excel || || Process Specific Skills - || || Possesses necessary knowledge of business concepts to effectively perform the job. || Effective negotiation skills || Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. || Commits to achieving specific objectives and takes ownership for accomplishing them. || Effectively balances quality, customer service and productivity standards. || Make calls to the customer for collection or payment details. || || - Work towards resolution of disputes || || Soft Skills - || || Self-discipline || Result orientation || Adaptability || Presentation skills || Feedback skills || Goal oriented || Excellent written and verbal communication skills || Listening and comprehension skills || Questioning and Reasoning Skills || Customer Service focus and telephone etiquette || Ability to multitask, prioritize and manage daily work activities. |## QualificationsGraduate, MBA, 2 - 4 years## Required Skills* Advanced Excel* Attention To Consistency* ERP Management* Internal Communications* Interpersonal Relationship Building* Leadership Capabilities* Microsoft Office* Microsoft Power BI Software* SQL Programming Language* Tableau* Working under Pressure