Senior Enterprise Delivery Manager, Migrations

Atlassian Corp.; India; Remote; INR 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Health & wellbeing resources

Volunteer days

Job summary

Atlassian is seeking a Senior Enterprise Delivery Manager, Migrations to guide large-scale cloud transformations for strategic customers. You will partner with sales, engineering and product teams to align technical execution with business outcomes.

The role emphasizes leadership, governance, and risk management across migration lifecycles, from discovery to go-live, with a focus on data-driven decision making and stakeholder communication. Remote-friendly, global hiring.

Qualifications

• Over 10 years of professional experience as a technical program/delivery manager.
• Bachelor’s or advanced degree in engineering, computer science, or equivalent.
• Proven track record delivering complex enterprise software migrations.
• Strong ability to influence customer decision-making and value discussions.
• Experience leading cross-functional teams and mentoring others.

Responsibilities

• Lead end-to-end cloud transformation engagements aligned to business outcomes.
• Facilitate migration readiness assessments and interpret guardrails.
• Communicate APIs, webhooks, and automation roles in customer environments.
• Advise senior leadership with data-backed insights.
• Govern the migration lifecycle from discovery to go-live.
• Define milestones and transparent reporting to drive accountability.
• Lead project communications and steering committee reviews.
• Escalate blockers and drive timely resolutions with customers.
• Mentor peers and drive internal enablement and training.
• Stay ahead of industry trends and incorporate insights into customer interactions.

Skills

Delivery management

Cloud migrations

Technical consulting

Executive communication

Leadership

Data-driven decisions

Education

Bachelor’s or advanced degree in engineering or CS

Tools

APIs

Webhooks

Automation tools

SDLC

Job description

Senior Enterprise Delivery Manager, Migrations

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Why should you apply to this role?

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian’s largest, most complex customers through their transition into the cloud. As the primary stakeholder, you will act as a reliable strategic advisor and technical consultant to senior customer decision-makers, while also leading the delivery and governance of large-scale Cloud migrations. You bring both business acumen and technical fluency. You will work closely with customer stakeholders and cross-functional teams—including Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to help navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning. This role is ideal for someone who thrives at the intersection of strategy, data, and execution — whether you come from delivery management, DevOps, QA/testing, or engineering. It requires proven expertise in developing and influencing customer cloud strategies and enabling technical adoption of cloud features, including AI. You understand how data moves, systems integrate, and migrations succeed (or fail). You will identify potential challenges and implement effective solutions that guide toward positive outcomes and ultimately lead Atlassian’s most strategic customers to Cloud.

Migration Strategy

Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes.

Risk Management

Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign).

Technical Architecture

Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement.

Trusted Advisor

Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights.

Delivery Excellence

Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live.

Drive Accountability

Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing.

Stakeholder Management

Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives.

Escalation Management

Act as the escalation point for customers to drive urgency on critical blockers during migrations.

Team Leadership

Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders.

Industry Insight

Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead are a plus

Proven track record leading data migration, systems integrations, or platform transformations.

Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud.

Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes.

Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions.

Skilled in negotiating effectively with senior-level decision-makers and c-suite executives.

Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement.

Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers.

Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh. In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.