Senior Engineering Program Manager - Technical Program Management | Cloud & Distributed Systems| JIRA | Confluence | Scrum | 8-12 Years

Cisco Systems, Inc; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Cisco Systems, Inc is seeking an Engineering Program Manager to lead technical program management for our platform and engineering teams. You will own program and project delivery, strengthen engineering processes, and champion AI adoption—working closely with engineering, product, and leadership to deliver high-impact outcomes on time with quality and within scope.

You will bring structure to ambiguity, clarity to complexity, and ensure our distributed teams operate efficiently and effectively.

Qualifications

• 10+ years of experience in software engineering.
• 4+ years in engineering technical program management.
• Experience delivering large-scale, multi-team programs in microservice and/or data-heavy environments.
• Deep experience with data platforms: pipelines, warehouses/lakes, streaming, analytics/ML infrastructure.
• Proficiency with Agile/Scrum, CI/CD, SRE, and driving AI/ML adoption.
• Experience with Jira and Confluence.

Responsibilities

• Lead end-to-end program and project delivery for complex, cross-functional initiatives spanning microservice architecture, data platform, and engineering excellence.
• Define roadmaps, scope, objectives, and key milestones in collaboration with engineering and product leadership.
• Establish and improve engineering processes (design reviews, code quality, testing, CI/CD, incident response) and track KPIs.
• Champion AI adoption and build high-performing engineering teams; prioritize initiatives and foster continuous improvement.

Skills

Microservice architecture

Cloud-native development

Data pipelines/ platforms

AI adoption awareness

OKRs and KPIs

Tools

Jira

Confluence

Job description

Meet the Team Webex Data Analytics Platform (WAP) engineering organization is responsible for developing the big data platform and core services at Webex. The platform and microservice ecosystem form the base on which other teams build analytics, data pipelines, and product capabilities.

We are looking for an Engineering Program Manager, who will lead technical program management for our platform and engineering teams. You will own program and project delivery, strengthen engineering processes, and champion AI adoption - working closely with engineering, product, and leadership to deliver high-impact outcomes on time with quality and within scope. You will bring structure to ambiguity, clarity to complexity, and ensure our distributed teams operate efficiently and effectively.

Your Impact Lead end-to-end program and project delivery for complex, cross-functional initiatives spanning microservice architecture, data platform, and engineering excellence. Define roadmaps, scope, objectives, success criteria, and key milestones in collaboration with engineering and product leadership. Establish and improve engineering processes (design reviews, code quality, testing, CI/CD, incident response) and track KPIs for program health and delivery. Champion AI adoption and build high-performing engineering teams; identify use cases, prioritize initiatives, and foster a culture of continuous improvement.

Minimum Qualifications

• At least 10+ years of experience in software engineering, with 4+ years in engineering technical program management.
• Strong track record of delivering large-scale, multi-team programs in microservice and/or data-heavy environments; deep experience with microservice architecture, cloud-native development, data platform and distributed systems.
• Strong oversight experience with data platforms: data pipelines, warehouses/lakes, streaming, and analytics/ML infrastructure.
• Experience defining and rolling out engineering processes (Agile/Scrum, design reviews, CI/CD, SRE practices) and driving AI/ML adoption; proficiency with OKRs, KPIs, and roadmaps.
• Proficiency with program management tools such as Jira, Confluence.

Preferred Qualifications

• Ability to translate business and product requirements into technical specifications and actionable engineering roadmaps.
• Experience in regulated or high-availability domains (e.g., fintech, healthcare, enterprise SaaS).
• Familiarity with modern data stack (e.g., Spark, Kafka, dbt, Snowflake/Databricks), ML platforms, and DORA-style metrics.
• Proven ability to manage programs with budgets exceeding $1M+.
• Familiarity using AI tools (e.g., Copilot, Cursor, Codex) for productivity and team adoption.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.