Senior Engineer / Assistant Manager - Quality Assurance

Euronics Industries; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Euronics Industries is seeking an experienced Quality Development professional to manage incoming quality control, supplier quality assurance, laboratory testing, and new product quality systems. The role demands hands-on IQC, SQA, APQP, and CAPA leadership to support continuous improvement.

The ideal candidate will drive root cause analysis, implement quality tools, and collaborate with manufacturing and product development teams to ensure ISO and other standards compliance.

Qualifications

• Diploma or B.Tech in Mechanical, Production, Industrial, Electrical, Electronics, or relevant engineering specialization.
• 5-7 years of experience in quality development, preferably in manufacturing/electrical/electronics.
• Experience in IQC, SQA, laboratory testing, NPD/APQP, and ECN/PCN essential.

Responsibilities

• Lead IQC and supplier quality assurance activities across components and sub-assemblies.
• Develop and maintain Control Plans, PFMEA, and APQP documentation.
• Coordinate ECN/PCN changes with cross-functional teams and re-validate products.
• Drive CAPA, root-cause analysis, and continuous improvement across processes.
• Manage internal, supplier, and customer audits and ensure QMS compliance.
• Prepare quality reports on rejections, PPM, and test results for management.

Skills

IQC & AQL

SQA & PPAP

APQP & FMEA

MSA & SPC

CAPA & RCA

NPD quality

ECN/PCN

HV/Tensile testing

Multi-tasking

Education

Engineering degree or Diploma

Job description

About Euronics

Euronics Industries Pvt. Ltd. is a leading Indian provider of innovative washroom automation solutions. Our product portfolio includes hand dryers, sensor taps, urinal sensors, soap dispensers, paper dispensers, washroom panels, and accessories. We focus on delivering premium, sustainable, and reliable solutions for commercial spaces.

Job Summary

We are looking for an experienced Quality Development professional to manage incoming quality control, supplier quality assurance, laboratory testing, new product quality, and quality systems. The role will be responsible for ensuring product quality, driving root cause analysis and CAPA, implementing quality core tools, and supporting continuous improvement across manufacturing and product development.

The ideal candidate should have hands-on experience in IQC, SQA, APQP, PPAP, FMEA, MSA, SPC, reliability testing, and ECN/PCN change management.

Key Responsibilities

1. Customer Complaints & Quality Improvement

• Review, investigate, and respond to customer complaints and quality claims.
• Conduct root cause analysis and implement corrective and preventive actions (CAPA).
• Collaborate with production, design, and quality teams to resolve recurring quality issues.
• Conduct Red Bin Analysis and drive continuous improvement initiatives.

2. Quality Tools & Problem-Solving

• Develop and maintain Control Plans, PFMEA, and APQP documentation.
• Apply quality core tools, including SPC, MSA, FMEA, and PPAP.
• Support process improvement and risk assessment activities.
• Ensure effective implementation of quality control measures across processes.

3. Quality Systems & Compliance

• Ensure compliance with ISO 9001, BIS, EC, and applicable EU standards.
• Develop, maintain, and update quality procedures, work instructions, and inspection standards.
• Prepare MSA procedures, plans, and reports.
• Participate in internal, customer, and supplier audits.

4. Incoming Quality Control (IQC)

• Inspect and verify incoming raw materials, components, and sub-assemblies as per drawings, specifications, and approved sample standards.
• Manage AQL-based sampling inspections using ANSI/ASQ Z1.4 (formerly MIL-STD-105E), including applicable S-4 sampling levels.
• Raise supplier NCRs for non-conforming materials and monitor corrective actions.
• Track IQC rejection PPM and identify recurring supplier quality issues.
• Monitor the quality of wires, connectors, terminals, sub-assemblies, hand dryers, stainless steel sheets, and other components.

5. Supplier Quality Assurance (SQA)

• Conduct supplier quality audits and evaluate supplier performance.
• Manage PPAP submissions and approvals.
• Drive supplier CAPA and monitor timely closure of quality issues.
• Track supplier PPM and support supplier development initiatives.
• Collaborate with procurement and engineering teams to improve supplier quality.

6. In-House Laboratory & Reliability Testing

• Conduct reliability and life-span testing of hand dryers, faucets, and other products.
• Perform IP, drop, vibration, and other applicable product tests.
• Conduct HV testing and tensile testing for weld/crimp quality.
• Maintain laboratory test reports and ensure equipment calibration.
• Support product validation and reliability improvement activities.

7. New Product Development (NPD) Quality

• Support APQP and PPAP activities for new product development.
• Review product drawings, specifications, and quality requirements.
• Coordinate DOE, trials, and first article inspection activities.
• Ensure IQC and laboratory readiness before SOP.
• Collaborate with design, production, and engineering teams to ensure product quality during development.

8. Engineering Change Management (ECN / PCN)

• Review and implement ECN/PCN with cross-functional impact assessment.
• Update Control Plans, PFMEA, drawings, and inspection standards.
• Coordinate re-validation of products and processes after changes.
• Manage cut-in and cut-out activities for engineering and process changes.

9. Quality Reporting & Performance Monitoring

• Prepare daily and periodic reports on material rejections, crimping PPM, consumption, and other quality metrics.
• Monitor quality performance and highlight areas requiring corrective action.
• Provide quality insights to management for decision-making.

10. Calibration & Training

• Ensure timely calibration of measuring instruments and laboratory equipment.
• Maintain calibration records and follow up on calibration schedules.
• Develop and update inspector training procedures.
• Conduct training on inspection methods, quality standards, and work instructions.

11. Audit & CAPA Management

• Participate in internal, customer, and supplier audits.
• Identify non-conformities and coordinate corrective actions.
• Ensure timely and effective CAPA closure.
• Maintain audit records and support continuous improvement of the QMS.

Essential Skills & Core Knowledge

• Quality Management Systems and industry standards.
• Incoming Quality Control (IQC) and AQL sampling.
• Supplier Quality Assurance (SQA) and PPAP.
• APQP, FMEA, MSA, SPC, and Control Plans.
• Root Cause Analysis, CAPA, and problem-solving.
• NPD quality and product validation.
• ECN/PCN change management.
• Hands-on experience with HV testers, tensile testers, and reliability/life-span testing equipment.
• Strong communication, ownership, attention to detail, and ability to manage multiple tasks.

Qualification & Experience

• Diploma or B.Tech in Mechanical, Production, Industrial, Electrical, Electronics, or a relevant engineering specialization.
• 5-7 years of experience in quality development, preferably in manufacturing, electrical/electronics, sheet metal, or engineering products.
• Experience in IQC, SQA, laboratory testing, NPD/APQP, and ECN/PCN is essential.
• Knowledge of ISO 9001, BIS, and applicable EC/EU standards will be preferred.