Senior Engagement Manager (Pod Leader)

Goodera; Bengaluru; Presencial; INR 2.500.000 - 4.500.000; Jornada completa

Descripción de la vacante

Goodera in Bengaluru is seeking a Senior Engagement Manager to lead a small client-engagement pod and drive revenue realization for large and mid-enterprise accounts. You will mentor associates and engagement managers, build strong relationships with clients, organize reviews and workshops, and ensure projects are delivered on time, within scope and budget.

If you are passionate about social impact, have sharp analytical skills and a proactive mindset, this role offers a unique chance to broaden

Formación

• 5-8 years of experience; strategy consulting and startups preferred.
• Exceptional communication skills, written and verbal.
• Experience with mid/large global customers preferred.
• Passion for social impact and purpose-led engagement.
• Strong analytical abilities, both quantitative and qualitative.
• Bias for action, high energy, perseverance, low ego.

Responsabilidades

• Meet revenue growth targets for large and mid-enterprise accounts.
• Lead a pod of associates and engagement managers; manage client relationships.
• Understand client needs and maintain strong relationships with clients.
• Organise and lead client engagement interventions including reviews, workshops, proposals and presentations.
• Own client projects from initiation to completion, delivering on time, within scope and budget.
• Collaborate with internal teams to align project goals and objectives.

Conocimientos

Strategy consulting

Client engagement

Communication skills

Analytical thinking

Team leadership

Descripción del empleo

About Goodera

Goodera is the world’s leading platform for employee engagement, helping companies build meaningful, purpose-driven workplace experiences through employee volunteering. We partner with 500+ enterprises, including 75 Fortune 500 companies like IBM, ServiceNow, and Amazon to help teams connect with purpose while driving social impact. Operating across 100+ countries and 30+ languages, Goodera delivers hosted volunteering and team engagement experiences - virtual, in-person, and hybrid - through a network of 2,500+ hosts. In 2025 alone, we facilitated 10,000+ experiences engaging over 500,000 employees worldwide. With consistent 100% YoY growth and profitability since April 2024, Goodera is backed by leading investors including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, and Ursula Burns.

Goodera enables end-to-end employee engagement programs, with a core focus on corporate volunteering. We help organizations design and deliver meaningful experiences that drive both employee engagement and social impact.

What we do:

• End-to-end program management: Design and execute corporate volunteering initiatives from concept to completion
• Curated opportunities: Match organizations with the right experiences from our global catalog of volunteering activities
• Program planning & participation: Support timelines, campaigns, and communications to drive employee registrations
• Hosted experiences: Deliver engaging, high-quality sessions led by trained Goodera hosts who guide, orient, and contextualize each experience
• Impact measurement: Track, measure, and communicate both employee engagement and social impact outcomes

As we continue to grow, Goodera is exploring avenues of expanding beyond volunteering into a broader suite of employee engagement offerings including team building, culture-building, and purpose-driven experiences.

Role Brief:

We are looking for a Senior Engagement Manager who will lead a small team of Client Engagement managers, and provide ongoing support to our clients. You will be responsible for revenue realization and account expansion of our large and mid enterprise clients. You should be able to contribute to building relationships, implementing new programs that will increase businessʼ revenue potential,

and minimise churn rates. If you possess the right (but elusive) combination of passion for social impact, analytical skills, hunger for growth and business acumen, this role is tailor made for you.

Key Responsibilities:

• Meet (and hopefully exceed) the revenue growth targets for accounts mapped to your pod (large and mid enterprise clients)
• Lead a team of associates, leads and engagement managers ("pod"), and manage the clientele for your pod
• Communicate with clients to understand their needs and expectations and build and maintain strong relationships with them
• Organise and lead client engagement interventions including business reviews, workshops, project updates, proposals and presentations
• Take ownership of client projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget
• Collaborate with internal teams to understand and execute on client project goals and objectives.

Required Skills and Qualifications:

• 5-8 years of experience, a background in Strategy Consulting and Startups is highly preferred.
• Exceptional communication and articulation skills (written and verbal) to present - ideas, approaches and solutions.
• Preferred: Exposure to working with mid/ large global customers
• Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce.
• Strong analytical abilities, both quantitative and qualitative.
• Bias for action, high energy, perseverance, low ego and boundaryless behaviour to propel the team and organisation forward