Senior Endpoints Engineer, macOS & JAMF

PowerToFly; Bengaluru; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Flexible vacation

Mental Health Days

Tuition reimbursement

Retirement savings

Employee incentive programs

Job summary

PowerToFly is looking for a Senior Endpoints Engineer based in Bengaluru, India. You will lead implementations of JAMF Pro and JAMF Connect, define Mac authentication strategies, and support macOS lifecycle management.

This role requires 6-10 years in endpoint engineering and strong expertise in JAMF solutions. The company offers a hybrid work model and significant benefits, promoting work-life balance and continuous career development.

Qualifications

• 6–10 years in endpoint engineering with JAMF Pro and JAMF Connect.
• Advanced skills in MDM enrollment and compliance policies.
• Strong scripting experience with Bash, Python, or Swift.

Responsibilities

• Lead JAMF Pro and JAMF Connect implementations.
• Define and implement Mac authentication strategy.
• Drive macOS endpoint hardening.

Skills

Hands-on experience in JAMF Pro

MacOS enterprise management

Deep troubleshooting expertise

Identity integration

Strong scripting skills

Delivery track record

Communication skills

Experience integrating Intune

Platform SSO experience

Regulated environment experience

Education

Relevant certifications – JAMF 200/300/400

Job description

About the Role

In this opportunity as a Senior Endpoints Engineer, you will:

• End-to-end JAMF leadership: Leading JAMF Pro and JAMF Connect implementations from design through rollout to BAU, including pilot-to-global migration programs and controlled change.
• Mac authentication architecture: Defining and implementing Mac authentication strategy – Platform SSO, SSO, MFA, and identity integration with Entra ID or Okta.
• Enrollment, lifecycle, and automation: Designing enrollment workflows (ADE and re-enrollment), configuration profiles, compliance policies, patching, and self-service capabilities across the macOS fleet.
• Senior technical support: Acting as L3 escalation for complex macOS issues; developing support artifacts and coaching L1/L2 engineers and the HCL service desk partner to sustain BAU quality.
• Security and IAM partnership: Driving macOS endpoint hardening (FileVault, Gatekeeper, CIS benchmarks) and partnering with Security and IAM on conditional access and identity integration.
• ServiceNow and Service Desk integration: Building workflows between JAMF Pro and ServiceNow for request fulfilment and incident routing; contributing to Now Assist workflows for macOS.

About You

• 6–10 years in endpoint engineering, with strong hands‑on experience in JAMF Pro and JAMF Connect – non‑negotiable.
• Advanced macOS enterprise management: MDM enrollment, configuration profiles, PPPC, kernel and system extension policies.
• Deep troubleshooting expertise, including L3 escalation for complex macOS issues across performance, identity, compliance, and platform behavior.
• Identity integration with Entra ID (Azure AD) or Okta – SSO, MFA, conditional access.
• Strong scripting and API experience – Bash, Python, or Swift for automation and remediation; hands‑on with the JAMF Pro API for integrations and reporting.
• Proven delivery track record at scale – pilot-to-global rollouts and migration program execution.
• Strong communication and coaching skills for working across IT, Security, IAM, and L1/L2 support partners.
• Experience integrating Intune and JAMF in cross‑platform endpoint estates.
• Hands‑on experience with Platform SSO (PSSO) and password‑less authentication on macOS.
• Exposure to Nexthink for remote actions and endpoint analytics on macOS.
• Experience operating in regulated or compliance‑driven environments.
• Relevant certifications – JAMF 200/300/400 or Apple Certified IT Professional.

What’s in it For You

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Equal Employment Opportunity Statement — Thomson Reuters is an Equal Employment Opportunity Employer and is committed to creating a workforce that reflects our diverse talent, customers, and communities. We believe in a workplace where every individual feels empowered to contribute to their full potential and determine their unique career path, regardless of age, gender, race, color, sexual orientation, marital status, citizenship, veteran status, or any other protected classification under applicable law. We are committed to ensuring the employment experience is based on talent, skills, and experience.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.