Senior Dynatrace Administrator

NTT America, Inc.; Dadri; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

NTT DATA is seeking a Senior Dynatrace Administrator in Noida, Uttar Pradesh, India, to own end-to-end Dynatrace operations, optimize observability across applications, infrastructure and cloud, and lead performance improvements for enterprise environments.

The role requires 6–9+ years in monitoring or observability, hands-on Dynatrace administration, experience with Java/.NET apps, ITIL processes, and strong collaboration with IT teams and stakeholders.

Qualifications

• 6–9+ years of experience in enterprise monitoring or observability.
• Strong hands-on experience administering Dynatrace (SaaS or Managed).
• Deep understanding of APM concepts, distributed tracing, metrics, logs and events.
• Experience monitoring Java/.NET applications, infrastructure, cloud and container platforms.
• Ability to troubleshoot complex performance and availability issues across full stack.
• Strong experience working in enterprise production environments.
• Working knowledge of ITIL processes (Incident, Problem, Change).
• Strong communication and stakeholder management skills.

Responsibilities

• Own administration and operational health of the Dynatrace platform, including OneAgent deployment, environment configuration, and access management
• Design and maintain monitoring for APM, infrastructure, cloud services, containers, and digital experience
• Configure and optimize alerting policies, problem detection rules, dashboards, and custom metrics
• Lead platform upgrades, enhancements, and maintenance activities in alignment with change management processes
• Act as an L3 escalation point for complex performance, availability, and observability issues
• Perform deep dive analysis and root cause investigations using Dynatrace AI and analytics
• Integrate Dynatrace with ITSM tools (e.g., ServiceNow) and other enterprise platforms
• Collaborate with application, network, cloud, SRE, and platform teams to onboard and optimize monitoring for new services
• Drive observability best practices, standardization, and automation improvements
• Provide technical guidance and mentoring to junior administrators and team members
• Develop and maintain SOPs, dashboards, reporting, and operational documentation
• Support service reviews, audits, and leadership reporting related to platform health and performance

Skills

Enterprise monitoring

APM

Observability

Dynatrace administration

Communication skills

Stakeholder management

Tools

Dynatrace

ITIL processes

Cloud platforms (AWS, Azure, GCP)

Kubernetes

Scripting (Python, PowerShell)

Job description

Req ID: 370670

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Senior Dynatrace Administrator to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Role Summary

The Senior Dynatrace Administrator is responsible for the end to end administration, optimization, and technical leadership of the Dynatrace observability platform. The role ensures proactive monitoring of application, infrastructure, cloud, and digital experience components, and supports service availability, performance, and continuous improvement initiatives across enterprise environments.

Key Responsibilities

• Own administration and operational health of the Dynatrace platform, including OneAgent deployment, environment configuration, and access management
• Design and maintain monitoring for APM, infrastructure, cloud services, containers, and digital experience
• Configure and optimize alerting policies, problem detection rules, dashboards, and custom metrics
• Lead platform upgrades, enhancements, and maintenance activities in alignment with change management processes
• Act as an L3 escalation point for complex performance, availability, and observability issues
• Perform deep dive analysis and root cause investigations using Dynatrace AI and analytics
• Integrate Dynatrace with ITSM tools (e.g., ServiceNow) and other enterprise platforms
• Collaborate with application, network, cloud, SRE, and platform teams to onboard and optimize monitoring for new services
• Drive observability best practices, standardization, and automation improvements
• Provide technical guidance and mentoring to junior administrators and team members
• Develop and maintain SOPs, dashboards, reporting, and operational documentation
• Support service reviews, audits, and leadership reporting related to platform health and performance

Required Skills & Experience

• 6–9+ years of experience in enterprise monitoring, APM, or observability roles
• Strong hands on experience administering Dynatrace (SaaS or Managed)
• Deep understanding of APM concepts, distributed tracing, metrics, logs, and events
• Experience monitoring Java/.NET applications, infrastructure, cloud, and container platforms
• Ability to troubleshoot complex performance and availability issues across full stack
• Strong experience working in enterprise production environments
• Working knowledge of ITIL processes (Incident, Problem, Change)
• Strong communication and stakeholder management skills

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, GCP) and Kubernetes
• Scripting or automation experience (Python, PowerShell, REST APIs)
• Experience with multiple observability tools (AppDynamics, New Relic, Splunk)
• Dynatrace certifications (Associate / Professional)
• Experience supporting DevOps / SRE operating models

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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