Senior Director - Operations ( Facility & Property Management)

Cushman & Wakefield; Gurugram District; On-site; INR 7,000,000 - 12,000,000; Full time

Job summary

Cushman & Wakefield in India seeks a Senior Director - Operations for North India (IFM & Asset Services) to lead regional operations strategy and governance. You will drive efficiency, ensure compliance, and optimize costs while shaping innovation and reporting to leadership.

Ideal candidates bring 15+ years in facility management leadership, strong financial acumen, and proven stakeholder engagement. This role emphasizes strategic influence and cross-site standardization.

Qualifications

• 15+ years in facility management leadership.
• Expertise in operations strategy and governance.
• Strong financial acumen and stakeholder engagement skills.

Responsibilities

• North Lead operations strategy for IFM and Asset Services across the region.
• Drive operational excellence and standardization across all sites.
• Ensure compliance with statutory and client requirements; manage risk registers.
• Own P&L for operations; monitor budgets and cost optimization initiatives.
• Implement technology-driven solutions for efficiency and sustainability.
• Present operational performance and strategic plans to leadership.

Skills

Operations leadership

Governance & risk

Financial acumen

Stakeholder engagement

Technology-driven solutions

Education

Graduate/Postgraduate

Job description

Job Title

Senior Director - Operations, North India ( Facility & Property Management)

Job Description Summary

Job Description

North Lead operations strategy for IFM and Asset Services across the region, ensuring compliance, efficiency, and client satisfaction.

About the Role:

• Operations Leadership: Drive operational excellence and standardization across all sites.
• Governance & Risk: Ensure compliance with statutory and client requirements; manage risk registers.
• Financial Oversight: Own P&L for operations; monitor budgets and cost optimization initiatives.
• Innovation: Implement technology-driven solutions for efficiency and sustainability.
• Executive Reporting: Present operational performance and strategic plans to leadership.

About You:

• Graduate/Postgraduate; 15+ years in facility management leadership.
• Expertise in operations strategy and governance.
• Strong financial acumen and stakeholder engagement skills.

Why join Cushman & Wakefield

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We''re committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO: Cushman & Wakefield