Senior Digital Product Manager

U.S. Bank; Chennai District; On-site; INR 2,800,000 - 6,000,000; Full time

Job summary

U.S. Bancorp India is seeking a seasoned Digital Platform Product Leader to define and execute enterprise digital priorities across Consumer, SMB, Wealth, Corporate, and Institutional Banking. You will engage executives and partners to build business cases, roadmap prioritization, and drive cross-functional alignment.

Lead a global cross-functional team of product managers, own end-to-end agile delivery, develop metrics, and continuously improve user experience, reliability, and value delivery.

Qualifications

• Bachelor's degree, or equivalent work experience.
• 15+ years of digital and preferably technical/software product management experience preferred.
• 5+ years of leadership experience preferred.
• 3+ years of experience at a technology startup, fintech, or bank/segment preferred.
• Experience managing and leading full stack product development teams preferred.
• Demonstrated ability as a strategic thinker and successful delivery of platforms/products from ideation to value creation.
• Proven ability to address and persuade multiple stakeholders and drive accountability, including senior executives.
• Strong interpersonal skills to work effectively across teams and influence decision makers.
• Strong technical, analytical, decision-making, and creative problem-solving skills.
• Well-developed verbal, communication, and presentation skills.

Responsibilities

• Manages all aspects of the product's digital life cycle, customer/user needs, personas, prioritization, and product goals.
• Collaborate with stakeholders and business partners to define business case, digital capabilities and experiences that helps drive deeper digital engagement and increase wallet share.
• Leverages data, analytics, research, design, and business understanding to ensure platform products manage risk while providing solutions and giving our customers great experiences.
• Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines product managers to evangelize the best solutions and facilitate execution for assigned segments.
• Develop, maintain, and report key metrics around user experience, adoption, availability, and development.
• Constantly improve customer satisfaction, usability, reliability, and operational efficiency by continually monitoring performance data and KPIs.
• Establish, monitor, and maintain cross-departmental communication about how product work is prioritized and managed, as well as how key metrics are performing.
• Manage a cross functional global team of product managers, and own end-to-end agile product delivery including ideation, concept development, defining product requirements, technology development, verification and rollout of features and experiences.

Skills

Digital platform strategy

Data and Analytical mindset

Strong collaborator

Advocacy and conviction

Delivery and execution

Value driven

Education

Bachelor's degree, or equivalent work experience

Job description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

THE ROLE

This role will be responsible for developing, executing and supporting enterprise digital priorities across our Consumer, SMB, Wealth, Corporate, Commercial and Institutional Banking businesses. Additionally, the leader will regularly interact with executives and stakeholders across the company to build business case, spot opportunities, scale the vision, continue refinement of the roadmap/prioritization, risks, and more. This role will require a go-getter personality and a strong collaborative muscle that will enable cross-functional and business segment partners to align and unify towards common objectives. This role will be a fearless digital advocate who will help drive execution of the digital strategy at the enterprise level delivering meaningful business value across our diversified businesses.

Essential Functions

• Manages all aspects of the product's digital life cycle, customer/user needs, personas, prioritization, and product goals.
• Collaborate with stakeholders and business partners to define business case, digital capabilities and experiences that helps drive deeper digital engagement and increase wallet share.
• Leverages data, analytics, research, design, and business understanding to ensure platform products manage risk while providing solutions and giving our customers great experiences.
• Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines product managers to evangelize the best solutions and facilitate execution for assigned segments.
• Develop, maintain, and report key metrics around user experience, adoption, availability, and development.
• Constantly improve customer satisfaction, usability, reliability, and operational efficiency by continually monitoring performance data and KPIs.
• Establish, monitor, and maintain cross-departmental communication about how product work is prioritized and managed, as well as how key metrics are performing.
• Manage a cross functional global team of product managers, and own end-to-end agile product delivery including ideation, concept development, defining product requirements, technology development, verification and rollout of features and experiences.

PREFERRED Qualifications

• Bachelor's degree, or equivalent work experience.
• 15+ years of digital and preferably technical/software product management experience preferred.
• 5+ years of leadership experience preferred.
• 3+ years of experience at a technology startup, fintech, or bank/segment preferred.
• Experience managing and leading full stack product development teams preferred.
• Demonstrated ability as a strategic thinker and successful delivery of platforms/products from ideation to value creation.
• Proven ability to address and persuade multiple stakeholders and drive accountability, including senior executives.
• Strong interpersonal skills to work effectively across teams and influence decision makers.
• Strong technical, analytical, decision-making, and creative problem-solving skills.
• Well-developed verbal, communication, and presentation skills.

Skills

• Digital (Platform) strategy
• Data and Analytical mindset
• Strong collaborator
• Advocacy and conviction
• Delivery and execution
• Value driven

LEADERSHIP & MANAGEMENT BEHAVIORAL COMPETENCIES

• Lead with examples and be able to roll up sleeves
• Detailed oriented
• Non-hierarchical
• Critical thinking
• Leader, not a manager

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.