Senior DevOps Engineer

Jobtailor; Chennai District; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Five9 is seeking a Senior DevOps Engineer to join our Product Engineering Core DevOps team in Chennai, India. The ideal candidate will possess extensive experience in public and private cloud environments, Linux systems, and container orchestration. You will be instrumental in designing and automating large-scale systems, ensuring high availability, and delivering quality software.

Join us if you have a problem-solving mindset, a desire to innovate, and want to be part of a diverse and inclusive team committed to providing a top-notch customer experience.

Qualifications

• 7+ years of public cloud experience (GCP or AWS).
• 7+ years of private cloud experience (Openstack, VMware ESXi).
• 7+ years of Linux experience (Centos/Ubuntu).
• Experience with Incident Management Process and SRE best practices.

Responsibilities

• Design, implementation, and automation of large-scale distributed systems.
• Build tools and automation for higher availability and efficiency.
• Monitor and improve production and development environments.

Skills

Problem-solving mindset

Intellectual curiosity

Linux experience (Centos/Ubuntu)

Public cloud experience (GCP or AWS)

Private cloud experience (Openstack, VMware ESXi)

Networking experience

Orchestration with Kubernetes, Helm, GKE and Docker

Experience with Gitlab and CI/CD methodologies

Experience with Infrastructure as Code (Terraform)

Scripting languages (Python)

Education

Bachelor's of Science degree in Computer Science or equivalent experience

Tools

Ansible

Prometheus

Grafana

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are actively seeking a Senior DevOps Engineer to join our Product Engineering Core DevOps team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem‑solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact.

Key Responsibilities:

• Design, implementation, and automation of large-scale distributed systems
• Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency
• Work with Engineering teams to deliver high-quality software in a fast-paced environment
• Monitor production and development environments to build preventive measures and provide a seamless customer experience
• Work with delivery teams on software improvements to achieve higher availability and lower MTTD
• Participate in on‑call rotation (8h shift, 7 days a week, every 3‑4 weeks)

Key Requirements:

• 7+ years of public cloud experience (GCP or AWS)
• 7+ years of private cloud experience (Openstack, VMware ESXi)
• 7+ years of Linux experience (Centos/Ubuntu)
• 7+ years of networking experience
• Orchestration and management of containers using Kubernetes, Helm, GKE and Docker
• Experience with Gitlab, ArgoCD, CI/CD methodologies & tools
• Experience with Infrastructure as Code (Terraform), Python or other scripting languages
• Experience with Ansible config management tool
• Experience with Prometheus/Loki/Alertmanager/Grafana observability tools
• Excellent problem solving and analytical skills
• Experience with Incident Management Process, SRE best practices and continuous improvements
• Experience designing large scale distributed systems
• Familiar with DevOps/DevSecOps methodologies and best practices
• Strong verbal and written communications skills
• Bachelor's of Science degree in Computer Science or equivalent experience

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.