SENIOR DEVOPS ENGINEER

TE Connectivity; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

TE Connectivity is seeking a ServiceNow-focused developer to support the configuration and integration of CSM MCO and related enterprise applications. The role involves researching, planning, and delivering ServiceNow solutions aligned with the roadmap, plus strong scripting for UI and web technologies.

Qualified candidates should have 3–5 years of hands-on ServiceNow experience, deep ESMS knowledge, and proficiency with SOAP/REST integrations, HTML/JavaScript, and UI design.

Qualifications

• 3–5 years of hands-on design and development on the ServiceNow platform.
• Strong experience with Enterprise Service Management processes.
• Proficient in UI design and UI programming, including Service Portal configuration and reporting/analytics.
• Hands-on in Web technologies (XML, HTML, JavaScript, AJAX, CSS, HTTP).
• Experience integrating disparate systems using SOAP and REST APIs, with scripted Webservices.

Responsibilities

• Support development and configuration of ServiceNow areas (CSM, MCO) and integrations.
• Research, plan, and deliver solutions per the ServiceNow roadmap.
• Perform discovery and independent execution of assignments to address complex business problems.
• Establish and manage system integrations and automations in ServiceNow.
• Design and develop/configure forms, workflows, UI Policies, Client Scripts, and ACLs using SCRUM/Agile methods.

Skills

ServiceNow development

UI design

JavaScript

XML

REST/SOAP API integration

SCRUM/Agile

Enterprise Service Management

Tools

ServiceNow

XML

JavaScript

REST API

SOAP API

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

• Support the development and configuration of a variety of areas of the ServiceNow platform. Primarily CSM (customer service management) MCO and its Integrations with a broad variety of Enterprise applications.
• Responsible for researching, planning, and delivering solutions as defined in the ServiceNow roadmap.
• Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments.
• Establishes and manages system integrations and automations in ServiceNow.
• Using SCRUM / Agile methodologies design and develop / configure forms, workflows, Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting.
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
• Researches and applies available ServiceNow hotfixes, patches and upgrades while ensuring configurations and customizations function as expected.
• Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option, and implement the solution.

What Your Background Should Look Like

• 3-5 years of experience as a key technical resource executing on design and development on the ServiceNow Platform.
• In-depth understanding of and experience working with Enterprise Service Management processes
• In-depth knowledge of UI design and strong UI programming skills along with Service Portal configuration and Reporting and Analytic
• Hands-on experience in implementing, configuring, and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
• Proficient in integration of disparate systems using SOAP and REST APIs along with scripted `Webservices.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

About Te Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn re at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).