Senior Customer Care Representative

Credit Samadhaan group; Indore District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Credit Samadhaan group in Indore, India seeks a senior legal and compliance leader to own contracts, data protection, consumer protection, and advertising standards, ensuring the company and partners never promise outcomes or mislead customers.

You will guide governance, set standards for partners, advise the board on regulatory risk, and build a high-performing legal team capable of adapting to evolving laws.

Qualifications

• Law degree with 12+ years in corporate, financial services or fintech law.
• Experience leading a legal or compliance function.
• Strong knowledge of data protection, consumer and contract law in India.
• Sound judgement and ability to communicate with non-lawyers.

Responsibilities

• Own the company's legal strategy, contracts and disputes.
• Lead data protection and privacy compliance for customer data.
• Set compliance standards for partners, sales and marketing.
• Advise leadership and the board on legal and regulatory risk.
• Lead the legal team.

Skills

Clear communication

Leadership

Strategic thinking

Education

Law degree

Job description

Lead legal and compliance for Credit Samadhaan and its Credit Samadhaan Kendra partner network. You will own contracts, data protection, consumer-protection and advertising standards, and make sure the company and its partners never promise outcomes or mislead customers, while keeping the business ready for regulatory change.

What you'll do:

• Own the company's legal strategy, contracts and disputes
• Lead data protection and privacy compliance for customer credit data
• Set compliance standards for partners, sales and marketing
• Advise leadership and the board? on legal and regulatory risk
• Lead the legal team

What we look for:

• Law degree with 12+ years in corporate, financial services or fintech law
• Experience leading a legal or compliance function
• Strong knowledge of data protection, consumer and contract law in India
• Sound judgement and clear communication with non-lawyers