Head of Customer Support

Credit Samadhaan group; Indore District; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Credit Samadhaan group is seeking a senior legal and compliance leader to oversee the company and its Credit Samadhaan Kendra partner network. You will own contracts, data protection, consumer protection and advertising standards, ensuring the business does not promise outcomes or mislead customers, while staying prepared for regulatory change.

You will build and lead the legal team, shape risk and compliance frameworks, advise the executive team and board, and supervise regulatory interactions

Qualifications

• Law degree with 12+ years in corporate, financial services or fintech law.
• Experience leading a legal or compliance function.
• Strong knowledge of data protection, consumer and contract law in India.
• Sound judgment and clear communication with non-lawyers.

Responsibilities

• Own the company's legal strategy, contracts and disputes.
• Lead data protection and privacy compliance for customer credit data.
• Set compliance standards for partners, sales and marketing.
• Advise leadership and the board on legal and regulatory risk.
• Lead the legal team.

Skills

Leadership

Regulatory compliance

Contract law

Data protection

Education

Law degree

Job description

Lead legal and compliance for Credit Samadhaan and its Credit Samadhaan Kendra partner network. You will own contracts, data protection, consumer-protection and advertising standards, and make sure the company and its partners never promise outcomes or mislead customers, while keeping the business ready for regulatory change.

What you'll do:

• Own the company's legal strategy, contracts and disputes
• Lead data protection and privacy compliance for customer credit data
• Set compliance standards for partners, sales and marketing
• Advise leadership and the board? on legal and regulatory risk
• Lead the legal team

What we look for:

• Law degree with 12+ years in corporate, financial services or fintech law
• Experience leading a legal or compliance function
• Strong knowledge of data protection, consumer and contract law in India
• Sound judgement and clear communication with non-lawyers