Senior Critical Facilities Maintenance Technician

NTT Global Data Centers Americas, Inc.; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT Global Data Centers Americas, Inc. is seeking a facilities technician to manage mechanical, electrical, and fire life safety systems across data center environments.

You will handle chilled water, HVAC components, power distribution, and safety systems to ensure reliability. The role requires hands-on installation, maintenance, and troubleshooting of large infrastructure, coordinating with contractors and internal teams to sustain high-availability operations.

Qualifications

• Academic qualifications include high school diploma or equivalent.
• Relevant advanced qualification or equivalent work experience is required.
• Certifications such as CPR/First Aid and NFPA70E are encouraged and may be gained after hire.

Responsibilities

• Develops creative approaches to minimize operational costs and improve efficiency.
• Maintains mechanical systems including chilled water, HVAC, CRAC/CRAH, and humidification.
• Maintains electrical distribution from main switchgear through UPS to customer load.
• Oversees Fire Life Safety systems and related detectors and sprinklers.
• Tests performance of electromechanical assemblies and senses readings with meters.
• Inspects parts for surface defects and reads blueprints and diagrams to guide work.
• Installs electrical/electronic parts and hardware in housings and assemblies.
• Operates, monitors, and responds to abnormal conditions in facilities systems.

Skills

Mechanical systems

Electrical systems

HVAC systems

Fire life safety

Preventive maintenance

Reading blueprints

Safety compliance

Troubleshooting

Education

High School Diploma or equivalent

Relevant advanced qualification or equivalent

OSHA forklift certification

CPR/First Aid Certification

NFPA certification awareness

Tools

MS Office Suite

BMS/PLC Control

Electrical testing tools

Infra monitoring systems

Job description

Make an impact at NTT Global Data CentersJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.Your role at a glanceKey Roles and Responsibilities:Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include:o Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.o Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.What we are looking forKey Roles and Responsibilities:Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include:o Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.o Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.o Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.Tests performance of electromechanical assemblies and electronic voltmeters.Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.Inspects parts for surface defects.Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.Aligns, fits or assembles component parts, using hand or power tools.Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.Analyses systems to ensure best practices for both internal and external customers.Provides feedback to relevant teams on the effectiveness of existing standards and processes.Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.Works with relevant teams to track and complete an aggressive preventive and predictive maintenance programme.Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.Manages systems to avoid unplanned customer-impacting events.Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.Performs other duties as assigned.Ensures a regular, predictable attendance which is essential to satisfactory performance.Knowledge, Skills and Attributes:Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsKnowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyCurrent knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systemsAbility to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removalDemonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:o Chilled Water Systemso Large Centrifugal Chillerso Cooling Towerso Heat Exchangerso Water Treatment Systemso VFD’s and Pumpso HVAC equipmento CRAC/CRAH’so Humidification Systemso Water heaterso Water/Air filterso BMS and PLC Controlso Emergency Standby Diesel Generator Systemso Fuel/Oil systems,o 480/277 and 208/120 electrical generation and distributiono Static UPS Systemso Double Interlock Pre-Action SystemsExcellent communication skills, both written and oralProficient with MS Office Suite (Word, Excel, PowerPoint, Project)Ability to communicate effectively with customers and internal staff and effectively work in team environmentAbility to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsAbility to operate Hand and Machine Tools (hammer, drill, saw, etc.)Ability to operate electrical tools such as a multi-meter or infrared cameraAbility to operate a forkliftMust be comfortable working in a high stress, fast paced environment with shifting priorities.Must be able to work on a shift which may require nights, holidays, and some weekends.Possess critical thinking and complex problem solving skillsAcademic Qualifications and Certifications:Relevant high school diploma or equivalent requiredRelevant advanced qualification or equivalent work related experience requiredRelevant certifications such as:o CPR/First Aid and NFPA70E Certified (can be gained during course of employment)o Possession of an OSHA approved forklift certification or the ability to obtain one after hire requiredRequired Experience:Relevant demonstrated experience in a similar role gained within a data centre facilities environmentRelevant demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data centre, hospital, semi-conductor, or power plant)Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:o Chilled Water Systemso Large Centrifugal Chillerso Cooling Towerso Heat Exchangerso Water Treatment Systemso VFD’s and Pumpso HVAC equipmento CRAC/CRAH’so Humidification Systemso Water heaterso Water/Air filterso BMS and PLC Controlso Emergency Standby Diesel Generator Systemso Fuel/Oil systems,o 480/277 and 208/120 electrical generation and distributiono Static UPS Systemso Double Interlock Pre-Action SystemsWho we areAs the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.