Senior Content Analyst

LSEG Business Services RM; Bengaluru; On-site; INR 5,709,000 - 8,563,000; Full time

Job summary

London Stock Exchange Group (LSEG) is seeking a Senior Associate to own data quality for Corporate Actions, ensuring accurate, timely, and complete content across instruments, and to collaborate with multi-functional teams for event validation. The role involves supporting data queries and driving process improvements.

Strong understanding of debt corporate action asset classes and experience in QA, root cause analysis, and training new staff are advantageous for success in this position.

Qualifications

• Take ownership for data quality of Corporate Actions content; accuracy and timeliness.
• Fair understanding on Debt corporate action asset classes (Government, Corporate, MUNIs).
• Collaborate with multi-functional teams for event validation and improvements.
• Respond to data queries from internal and external clients with high-level support.
• Train new staff and document processes for consistency.

Responsibilities

• Take ownership for data quality, ensuring accuracy and completeness of Corporate Actions data.
• Collaborate with multi-functional teams for event validation and process improvements.
• Perform quality checks, trace changes to source data, and maintain data integrity.
• Lead resolution of customer data issues and provide timely responses.
• Provide Root Cause Analysis with Govcorp/CAM users and assist in problem areas.
• Train new team members on processes and data models; document MOWs.

Skills

Data quality ownership

Debt corporate actions

Cross-functional collaboration

Process improvements

Root cause analysis

Job description

Career Stage: Senior Associate

The Corporate Actions team which manages the collection and maintenance of high-quality data across a wide range of financial markets and asset classes. The analysts are required to source the information from the public domains/contributors defined and ingest/enter the information into database using proprietary collection methodology including the value information. This information is time critical and requires to be processed within the set timeline and quality parameters.

• Take ownership for data quality of Corporate Actions content; accuracy, timeliness and completeness and act as a data quality ambassador within the group.
• Fair understanding on the Debt corporate action asset classes like, Government, Corporate and MUNIs.
• Play an active role in testing for improvement projects.
• Collaborate with multi-functional teams for event validation. Drive process improvements and automation initiatives.
• Perform quality checks on content, checking back to source and ensuring that any subsequent data changes are reflected in the database.
• Gain experienced knowledge on data models to assist in quality control measures.
• Respond to data queries from both internal and external clients and provide high-level support to such users.
• Liaise with Content Analysts/Associate Content Analysts on data quality issues and ensure that remedial actions are taken where appropriate.
• Handle and lead the resolution process for all customer related issues.
• Take accountability and ensure the team is in right path to meet the work on the upcoming events.
• Work effectively with team members and ensure balanced process knowledge.
• Supervise market events to anticipate changes in financial instruments.
• Work with and involve multi-functional teams like Govcorp users and CAM users to provide Root Cause Analysis to determine solutions in problem areas.
• Proactively identifying and resolving content issues.
• Provide project support for builds, test cases, cleanse, and specific quality initiatives.
• Research new and review existing sources to ensure that quality, timeliness, and completeness scores are improved.
• Train new members resources; provide product and/or database training to staff members.
• Trouble-shoot data issues and translate them into actions and solutions.
• Document MOWs, policies, procedures, and work processes. Regularly review and modify the Mows as per the market practices.
• Find opportunities on simplification and automation of the processes.
• 'Ability to work in different shifts is a must'.

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.