Overview
Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the client’s business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability.
Role Purpose
Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the client’s business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability.
Responsibilities
- Consulting Execution – An ambassador for the Wipro tenets and values, secures great feedback from multiple clients. Manage coordination of teams of consultants, responsible for assuring quality of deliverables. Flexible in approach, coordinates resources with expertise in various areas. Decisive and directive delivery focus with a can-do attitude, demonstrates both hard and soft skills. Coaches, mentors and motivates team and client staff, builds trust and confidence through focus on quality and delivery. Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills. Responsible for ensuring project administration is up to date (e.g., SoW, tagging).
- Business development – Ensures high levels of individual utilisation achievement in line with goal-setting processes. Consistently agrees personal extensions with client. Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve clients’ business problems. Builds relationships with client peers and provides required intelligence/insights to solve clients’ business problems. Leads smaller-scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate. Anchors market research activities in chosen area of work. Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits.
- Thought Leadership – Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Contributes to team thought leadership. Ensures a track record is written up of own assignment and, where appropriate, is written up as a case study. Contribution to Practice/Wipro – Continues to deliver all Wipro admin in a timely manner (timesheets, appraisals, expenses, etc.). Demonstrates contribution to internal initiatives. Suggests ways to improve an engagement through leverage of tools, methods, assets, information sources, IP available within the knowledge management platform. Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse. Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities. Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise. Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artifacts based on learnings from projects. Routinely connects with SMEs to ensure delivery approach considers downstream requirements. Proactively participates in and suggests ideas for practice development initiatives. Actively shares knowledge and points of view within the team and within relevant communities of interest.
- Deliver – Aligns with Strategic Objectives and measurable parameters. Delivers growth in consulting revenues and supports business performance for direct consulting against relevant quarterly/annual targets. Improves quality of consulting by flawless delivery of transformation engagements. Tracks measures such as % of Personal Utilisation Achievement (against target), number of RFI/RFPs responses supported, number of transformation engagements delivered, number of referenceable clients/testimonials, average CSAT/PCSAT across projects. Enables impact by pursuing downstream opportunities identified for GCG and larger Wipro. Builds market positioning by contributing to thought leadership, offerings/assets, and intellectual property; captures ideas and assets as part of the practice growth. Provides consulting leadership to accounts and supports growth of the consulting service portfolio. Supports GCG Account Lead/Account team to grow the consulting service portfolio (number and value of deals).
- Grow the consulting talent – Develops skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies. Personal development: minimum 32 hours of training per year. Builds the consulting community through collaboration across GCG, knowledge management, and contribution to assets.
Qualifications
- Mandatory Skills: HC - Payor
- Experience: 5-8 Years
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