Senior Consultant - Identity and Access Management (Entra SSO)

Ernst & Young LLP ( EY India ); Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

EY India seeks a Senior Consultant for Entra SSO Operations within Cyber Managed Service to lead identity and access management initiatives. You will manage Entra SSO, provisioning, app integrations, and MFA policy deployments, ensuring secure, scalable access across the organization.

You will mentor junior staff, optimize processes through automation, and collaborate with IT and security teams to uphold least-privilege access and compliance.

Qualifications

• Bachelor’s degree in computer science, information technology, cybersecurity, or related field.
• 5+ years in IT operations or support with IAM focus (Entra SSO or similar).
• Strong knowledge of SAML, OAuth, OpenID Connect; ability to apply in SSO environments.
• Proven leadership in operational initiatives; excellent communication skills.

Responsibilities

• Provide expert L2/L3 support for Entra SSO issues and outages.
• Manage user identities and groups in Entra SSO with provisioning/deprovisioning.
• Oversee integration of applications into Entra SSO with owners/IT teams.
• Monitor performance and logs; implement optimizations.
• Develop Entra SSO policy docs, user guides, and training materials.
• Drive MFA policy implementation across the organization.
• Mentor junior analysts and drive automation opportunities.

Skills

Identity & Access Management

Entra SSO

L2/L3 support

Problem solving

Mentoring

Automation

Communication

Education

Bachelor’s degree in Computer Science or IT

Tools

Entra SSO

App Registration & Enterprise Apps

Job description

GMS-Senior-Entra SSO At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Cyber Managed Service – Identity and access Management – Senior We are seeking an experienced and knowledgeable Senior Consultant for Entra SSO Operations to join our team. The ideal candidate will have a strong background in identity and access management, with extensive experience in managing and optimizing Entra SSO solutions.

Key Requirements / Responsibilities:

• Provide expert L2 and L3 support for Entra SSO-related issues, including troubleshooting complex user access problems, application integration challenges, and system outages.
• Lead the management of user identities and organizational groups within the Entra SSO platform, ensuring accurate and timely provisioning and deprovisioning of access rights.
• Oversee the integration of new applications into the Entra SSO environment, collaborating with application owners and IT teams to ensure seamless Single Sign-On (SSO) functionality.
• Monitor Entra SSO system performance and logs, proactively identifying and addressing potential issues before they impact users and implementing performance optimization strategies.
• Develop and maintain Entra SSO policy documentation, user guides, and training materials to support end-users and promote best practices across the organization.
• Experience with App Registration and Enterprise applications.
• Conduct regular security reviews and audits of Entra SSO configurations to ensure alignment with industry standards and compliance requirements and recommend improvements as necessary.
• Drive the implementation of Multi-Factor Authentication (MFA) policies across the organization to enhance security posture and user experience.
• Collaborate with IT and security teams to refine and enforce access control policies, ensuring the principle of least privilege is maintained and compliance is achieved.
• Manage the resolution of tickets and service requests related to Entra SSO, prioritizing based on impact and urgency, and mentoring junior staff in troubleshooting techniques.
• Stay updated on new Entra SSO features and updates, participating in relevant training and knowledge-sharing sessions to maintain expertise in the platform and share insights with the team.
• Provide strategic feedback and suggestions to improve the efficiency and effectiveness of the Entra SSO service, including identifying automation opportunities and process enhancements.
• Drive the automation and optimization of operational processes to enhance system reliability and reduce manual workload.
• Mentor junior operations analysts and contribute to the development of training materials and best practices.

Preferred Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience); master’s degree is a plus.
• 5+ years of experience in IT operations or support, with a focus on identity and access management, specifically with Entra SSO or similar platforms.
• Strong understanding of security protocols and standards (e.g., SAML, OAuth, OpenID Connect) and their application in SSO environments.
• Proven experience in leading operational initiatives and managing complex technical issues.
• Excellent analytical, problem-solving, and communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Experience in consulting role is preferred, with a track record of delivering high-quality service to clients.
• Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate, ITIL, or similar.

Education:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.

Work Requirements:

• Willingness to travel as required.
• Willingness to be on call support engineer and work occasional overtime as required.
• Willingness to work in shifts as required.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience Level Senior Level