Senior Consultant - Business Consulting PI - TMT - CNS - BC - Finance - Bangalore

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A global consulting firm is seeking a Senior Consultant in Bengaluru to provide expertise in outsourcing and sourcing strategies. The ideal candidate will have 6 to 8 years of post-MBA experience, ideally in a consulting background, with strong skills in process transformation and client relationship management. This position requires travel to client locations and offers opportunities for growth and development in a dynamic environment.

Qualifications

• 6 to 8 years of relevant post-MBA experience.
• Experience in outsourcing and sourcing strategy development.
• Domain knowledge of the Technology sector.

Responsibilities

• Lead specific work-streams and client engagements.
• Advise clients on outsourcing deal setup and best practices.
• Ensure compliance with the firm's standards and policies.

Skills

Process transformation

Business case analysis

Service sourcing

Client relationship management

Data Visualization tools

Excellent communication skills

Education

B.E. / B.Tech. or CA + MBA from a premier institute

Tools

Microsoft Visio

Tableau

Power BI

Job description

At EY, our purpose is building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over.

We are seeking a Senior Consultant to join our Technology, Media, and Telecommunications (TMT) team. As a Senior Consultant, you will provide objective advice, expertise, guidance, and specialist skills to achieve project targets.

Job Role

The Senior Consultant will be involved in providing objective advice, expertise, guidance, and specialist skills with the aim of achieving the project targets. The Senior Consultant will mainly work with the EY team to:

• Be part of the client engagements and lead specific work-streams
• Advise clients in designing and implementing the right sourcing model, including but not limited to shared services and outsourcing
• Assist clients through the transition journey including as-is assessment, vision development, business case development, target operating model design, sizing, location selection, performance management support, transition management, process review, and continuous improvement
• Advise clients on outsourcing deal setup best practices through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking, and end of term support
• Map current processes & control systems and identify gaps and areas of improvement
• Support the Engagement Manager for activities such as engagement economics and receivables, project resources, and team utilization
• Lead the delivery / execution of high-quality deliverables and manage service quality, brand, and client expectations
• Contribute to brand development by writing articles, developing thought leadership, and point-of-views
• Contribute to knowledge development and management
• Demonstrate significant industry / solution expertise
• Assist in resolving people issues
• Support people development through guidance and feedback
• Ensure compliance to the firm’s standards, processes, and policies
• Contribute to the firm’s initiatives in enhancing market leadership & growth, quality, people agenda, and operational excellence
• Manage senior external/internal stakeholders independently

Professional Background

6 to 8 years of relevant post-MBA experience - Consulting background (preferably) or Industry background (Outsourcing Advisory/ Retained Organization Governance role/ Outsourcing Service Provider Business Development team)

Experience of executing projects in the area of outsourcing, sourcing strategy development, or Outsourcing services sales

Process redesign experience in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R), etc.

Experience in working on finance transformation, business case analysis, and planning, Service sourcing, RfP process, Outsourcing/offshoring strategy, and setup, Shared service, or IT transformation, or Design of SLAs, process KPIs, and reporting requirements

In-depth domain knowledge of the Technology sector. Should have worked in any one or more of the following sub-sectors of the technology sector – Global capability centers or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet, and e-commerce

Preferred Skills

• Expertise in two or more of the areas listed – process transformation, business case analysis, and planning, Service sourcing, RfP process, Outsourcing/offshoring strategy, and setup, Shared service, or IT transformation, or Design of SLAs, process KPIs, and reporting requirements
• Exposure to implementation of RPA/OCR/BI/Consolidation tools
• Experience with process mapping tools like Microsoft Visio, IBM Blueworks, Celonis, etc.
• Hands-on experience with different data visualization tools like Tableau, Power BI

Core Skills

• Sharp focus on quality delivery
• In-depth understanding of the economic and business environment
• Professional network and networking skills
• Excellent oral and written communication skills
• Good leadership qualities
• Client relationship management and account management skills
• Program management, multi-tasking, and time management skills
• Excellent people management skills
• Ability to develop / customize solutions relevant to the client
• Advanced knowledge of MS Excel, Word, Power Point

Other Requirements

• Willingness to travel
• Willingness to learn and imbibe new skills
• Flexible to adopt to a demanding lifestyle
• Able to thrive in relatively unstructured situations
• High initiative and drive, positive attitude, and high commitment
• Maturity and ability to handle pressure

Academic Background

B.E. / B.Tech. or CA + MBA (preferably from a premier institute such as IIMs, NITIE, SP Jain, XLRI, ISB, FMS, etc.) with a good academic background

Base Location and Travel

Bangalore/ Delhi. The consultant would be required to travel to the client location.