Senior Consultant

Jobtailor

Chennai District

On-site

INR 4,000,000 - 6,000,000

Full time

14 days+

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Job summary

Jobtailor in Chennai seeks a strategic Platform Manager to own the roadmap for enterprise platform services and drive adoption across engineering teams. You will oversee governance, lifecycle, and service standards while coordinating with Architecture, Security, and Cloud Ops to ensure reliability and security.

You will lead cross-functional initiatives, define KPI frameworks, and report on platform health to executives. Strong communication and agile leadership are essential.

Qualifications

5+ years in a technical leadership role for platform or product management in Agile environments.
3+ years supporting cloud infrastructure, platform engineering, or DevOps organizations.
Experience defining platform strategy, governance, lifecycle, and roadmaps.

Responsibilities

Define and manage roadmap for enterprise platform services.
Drive platform strategy, lifecycle management, and governance.
Identify investments aligned with objectives and engineering needs.
Balance standardization with flexibility for diverse teams.
Drive adoption of enterprise platform services across engineering.
Establish feedback loops and improve platform offerings.
Measure adoption, maturity, and customer satisfaction.
Champion self-service capabilities to boost developer productivity.
Define governance models, processes, and lifecycle standards.
Monitor KPIs, SLAs, SLOs, and operational health metrics.
Partner with engineering to ensure security, availability, and compliance.
Drive continuous improvement from operational data and feedback.
Manage cross-team initiatives across platform and engineering groups.
Develop and maintain delivery plans, release schedules, risks and mitigations.
Facilitate Agile planning, PI planning, readiness, reviews, reporting.
Coordinate initiatives with EA, Security, Compliance, Cloud, and App teams.
Build alignment among technical and business stakeholders.
Influence architecture decisions and platform standards.
Promote enterprise-wide platform adoption and operating models.

Skills

Platform Strategy Development

Cloud Infrastructure Management

KPI & SLA Tracking

Agile Project Management

Cross-Functional Collaboration

Tools

Jira

Confluence

Terraform

Docker

Kubernetes

OpenTelemetry

Splunk

Job description

Define and manage the roadmap for enterprise platform services
Drive platform strategy, lifecycle management, adoption, and governance
Identify platform investment priorities aligned with organizational objectives and engineering needs
Balance platform standardization with flexibility for diverse engineering teams and business requirements
Drive adoption of enterprise platform services across engineering organizations
Establish feedback mechanisms and continuously improve platform offerings
Measure and report platform adoption, utilization, maturity, and customer satisfaction
Champion self-service platform capabilities that improve developer productivity and experience
Define and maintain platform governance models, operating processes, and service lifecycle standards
Establish and monitor service KPIs, SLAs, SLOs, operational health metrics, reliability indicators, and adoption measures
Partner with engineering teams to ensure enterprise standards for security, availability, scalability, and compliance
Drive continuous improvement based on operational data, service performance, and customer feedback
Manage cross-team initiatives spanning multiple platform and engineering organizations
Develop and maintain delivery plans, release schedules, dependencies, risks, and mitigation strategies
Facilitate Agile planning, PI Planning, readiness activities, roadmap reviews, and executive reporting
Coordinate complex initiatives involving Enterprise Architecture, Information Security, Compliance & Risk, Cloud Engineering, Platform Operations, and Application Development teams
Build alignment among technical and business stakeholders
Influence architecture decisions, platform standards, and engineering best practices
Drive consistent adoption of enterprise-wide platform capabilities and operating models

Requirements

5+ years of experience as a Technical Platform Manager, Technical Product Manager, Technical Program Manager, or similar leadership role within an Agile environment
3+ years of experience supporting cloud infrastructure, platform engineering, developer platforms, DevOps, or Site Reliability Engineering organizations
Experience defining and executing platform strategy, adoption, governance, service lifecycle management, and roadmap execution
Strong understanding of Observability, Infrastructure Automation, PKI/Certificate Services, Container Platforms, and Cloud Operations
Strong understanding of cloud architecture, scalability, reliability, resiliency, security, and operational excellence principles
Experience managing shared platform services or internal developer platforms serving multiple engineering teams
Experience establishing and tracking platform KPIs, SLAs, SLOs, operational health metrics, reliability indicators, and adoption measures
Experience coordinating cross-functional initiatives involving Architecture, Security, Compliance, Cloud Engineering, Operations, and Application Development teams
Proven ability to influence technical and business stakeholders at all organizational levels
Strong ownership mindset with demonstrated success managing dependencies, risks, and commitments across multiple teams
Ability to identify patterns across organizations, simplify complexity, and establish consistent operating standards
Experience managing platform roadmaps, requirements, delivery execution, and reporting using Jira, Confluence, and related workflow tools
Experience working with globally distributed teams across multiple time zones
Excellent communication and presentation skills, including translating complex technical topics into actionable business outcomes
Experience balancing platform scalability, reliability, security, and adoption while optimizing infrastructure and operational costs
Cloud platforms: AWS, Microsoft Azure, and/or Google Cloud Platform (GCP)
Observability technologies including Google Cloud Observability, OpenTelemetry, Splunk, Google Cloud Logging, Google Cloud Monitoring, OpenSearch, or similar solutions
Infrastructure-as-Code platforms and automation tools such as Terraform, Harness, or equivalent technologies
Containerization and orchestration platforms including Docker, Kubernetes, and cloud-native container services
CI/CD platforms, developer tooling ecosystems, and software delivery pipelines
Cloud security concepts including IAM, RBAC, encryption, secrets management, and network security
Familiarity with Enterprise PKI, certificate lifecycle management, HSMs, public and private certificate authorities, TLS, cryptographic controls, and secrets management
Experience with trusted image management, OS hardening, vulnerability remediation, software supply chain security, and container image governance
Preferred: Knowledge of SRE principles and operational excellence practices
Preferred: Experience building self-service platform capabilities and improving developer experience
Preferred: Experience supporting enterprise platform transformation or cloud modernization initiatives
Preferred: Familiarity with compliance and regulatory frameworks such as SOC 2, ISO 27001, PCI DSS, HIPAA, or similar standards
Preferred: Experience supporting enterprise-scale Kubernetes and container platform ecosystems
Preferred: Familiarity with platform engineering maturity models and internal developer platform operating frameworks
Preferred: Experience presenting platform strategy, service health, adoption metrics, and operational performance to executive leadership

Core Competencies

Demonstrates expertise in defining and managing platform strategy, governance, and lifecycle management while driving adoption and continuous improvement across engineering organizations. Proficient in establishing KPIs, SLAs, and operational metrics to ensure platform reliability, security, and scalability.

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