Senior Cloud Operations Engineer

Oracle Corporation; India; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

On-call rotation

Job summary

Oracle Corporation India, within Oracle Cloud Infrastructure, seeks a seasoned Systems Administrator to operate production environments and drive high availability. You will monitor, maintain, and optimize servers, coordinate escalations, and work with multiple teams to ensure scalable cloud performance.

The role requires 5+ years in IT, strong Linux, scripting, and hands-on experience with Terraform, Chef, Jenkins, and monitoring tools. On-call rotation is included.

Qualifications

• 5+ years in IT industry with Sys Admin/Support focus.
• Strong Linux administration skills and understanding of hardware families.
• Experience with cloud computing, load balancers and networking.

Responsibilities

• Install, monitor, maintain, and optimize production server hardware and software.
• Provide escalated technical support for complex issues and lead problem management cases.
• Coordinate with internal resources and vendors to resolve issues and ensure high availability.

Skills

Linux administration

Scripting (Python/Bash)

Networking & Cloud

Monitoring tools

System architecture

Tools

Terraform

Chef

Jenkins/Hudson

GIT

Artifactory

Prometheus/Grafana

Job description

• Does this position require a security clearance? No
• Years 3 to 5+ years
• Additional Info Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages English

Job Description

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are responsible for providing Compute power i.e. VMs and BMs. Cloud pretty much cannot exists without our org. The Compute org comprises of a family of critical foundational infrastructure services that drive OCI’s hardware lifecycle activities
Work with product team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services. Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availability, and scalability of service. Authority for end-to-end performance and operability. Partner with development teams in meeting SLA to unblock customers. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilise a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.
Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.
Responsibilities
Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Responsibilities include but not limited to

Support and troubleshooting of Staging/Production environments

Response and Resolve incidents as per SLA's

Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility)

Maintain Service High Availability

Release Management

Test and Deploy solutions and automate to replace manual processes

Build and maintain deployment tools/procedures

Zero downtime deployments and a high availability mindset

Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale.

Work with service teams to resolve complex issues that require troubleshooting and knowledge of code.

Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA

Ensure production security posture

Ensure monitoring is robust and effective

Change Management

Required Skills:

5+ years overall experience in IT industry

Minimum 4 years of experience as a Sys Admin/Support

Strong systems architecture skills

Strong Linux administration (Understanding of different Hardware family)

Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have)

Understanding of Networking, Cloud Computing, Load Balancers

Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent).

Experience with maintaining high scale deployments, managing high throughput and IO intensive services.

Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory

Responsibilities

Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

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