Data Center Technician

Ll Oefentherapie; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Oracle is seeking a technical support and installations professional for OCI datacenters in India. Responsibilities include 24x7 site coverage, hardware maintenance, and network/server fault diagnosis. Strong understanding of OS, hardware, and networking is required.

The role emphasizes problem solving, adherence to SLA policies, and collaboration within a team to ensure continuous service delivery.

Qualifications

• Responsible for effective delivery of technical support and installations.
• Prioritize ticketing queues, resolve escalations and clear blocking issues.

Responsibilities

• Work involves problem solving with guidance and applying company policies.
• Supports day to day hardware maintenance and repairs for servers and network equipment.
• Basic knowledge of OS, hardware and network fundamentals; repair & diagnosis.
• Understand datacenter design including electrical and cooling plant & operations.
• Ability to work independently and in a team to resolve issues.
• Participates in 24x7 site coverage for OCI datacenters as part of shift rosta.

Skills

Data Center Operations

Job description

• Does this position require a security clearance? No
• Years 0 to 2+ years
• Additional Info Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages English

Job Description

Responsible foreffective delivery of technical support and installations. This will include break-fixtasks, includes hardware,network, cabling and rack deployments, site planning,problem escalation and managing installationsin an Oracle Cloud Infrastructure (OCI) datacenter.

Pprioritize ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of

technician activities in accordance with internal polices and service level agreements.

Provide24x7site coverage forOracle OCI datacentersites and be part of Shift ROTA's to cover 24x7

Responsibilities

Work involves some problem solving with assistance and guidance. Understands and applies company policies and procedures.

Supports day to day hardwaremaintenance and readily implementsrepairs for known failure modes inservers and network equipment.

Basic knowledge on operating system, hardware and network fundamentals, concepts, repair & diagnosis.

Basic knowledge of datacenter design, including electrical and cooling plant & operations

Ability to work independently and as part of a team, evaluating issues and taking appropriate actions to resolve them.

Solidknowledge of datacenter design, including electrical and cooling plant & operation

Solid knowledge on operating system, hardware and network fundamentals, concepts, repair & diagnosis.

Prioritizes work based on severity,identifies and provides remediationfeedback in defined processes.

Good level of spokenEnglish language is required.

Qualifications

Required Skills

• Data Center Operations

About Us

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True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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