Senior Business Development Manager

MakeMyTrip; Goa; On-site; INR 600,000 - 1,200,000; Full time

Job summary

MakeMyTrip is seeking a proactive Independent Hotels Relationship & Account Manager for India. You will establish connections with independent hotels, manage end-to-end relationships, onboard new partners and drive regional growth through strategic planning, data-driven insights, and market intelligence.

You will travel to hotels across the portfolio, train partners on our extranet and wholesale channels, build geographic sales plans, and collaborate with cross-functional teams to maximize

Qualifications

• Masters degree from a reputed institute with 2-4 years of sales/Travel Trade/Key Account Management experience.
• Experience handling multiple partner accounts preferred.
• Proficiency in MS Excel and MS PowerPoint.

Responsibilities

• Establish and foster connections with independent hotels and oversee end-to-end account management to drive regional performance.
• Drive growth by developing business plans, ensuring inventory competitiveness, and revenue goals.
• Build and maintain supplier relationships, train partners on extranet/wholesale platforms, and prepare market plans and reports.
• Negotiate with clients and strategize to market hotels effectively to grow partner businesses.

Skills

Relationship management

Account management

Negotiation

Data analysis

Communication skills

Stakeholder management

Education

Masters degree in Business/related field

Tools

MS Excel

MS PowerPoint

Job description

The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on our platforms

About the Role

The incumbent will be tasked with establishing and fostering connections with independent hotels. Oversee comprehensive key account management from start to finish, ensuring the sustainable performance of the region. This role necessitates travel to various hotels within the portfolio, delivering expert guidance, metrics analysis and recommendations based on industry best practices to our hotel partners.

What will you be doing

1. Relationship and Account Management :

• Responsible for connecting and engaging with independent hotels.
• End to end account management and driving sustainable performance of the region.
• Sourcing & onboarding new hotels.
• The role involves traveling to different hotels in the portfolio and providing expertise, metrics analysis and recommendations based on the industry's best practices to the hotel partners.

2. Portfolio Management and Driving Growth :

• Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.

3. Data Analysis and Reporting:

• Establishing and maintaining supplier relationships, training partner hotels on our extranet and wholesale business, reviewing monthly production reports, providing feedback to top-producing hotels, and planning and executing market site visits.
• Building MIS & market intelligence reports, preparing geography wise and service wise sales plans and achieving them. Sharing insights on market and industry with the clients and internal stake holders. Key Success Factors for the Role Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills. High on energy, team player coupled with a great attitude.

4. Negotiating:

• Networking, Deal initiating, negotiation & closing deal with the clients.
• Strategizing in order to market the hotel in a better way. It helps hotel partners to serve the needs of their customers and at the same time grow their businesses.

Qualification & Experience

• Masters degree from a reputed institute with 2- 4 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.
• Experience in handling multiple accounts as a partner is preferred.
• Proficiency in MS Excel and MS Power-point.

Key Success Factors for the Role

• High on energy, team player coupled with a great attitude.
• Proficiency in MS Excel and MS PowerPoint is essential.