Business Development Manager - Surat

Goibibo; Surat; On-site; INR 600,000 - 1,000,000; Full time

Job summary

MakeMyTrip's Hotels business seeks a Senior Executive in Surat to lead independent hotel relationships and end-to-end account management, driving regional growth.

You will travel to properties, onboard new partners, analyze performance, and provide strategic guidance to optimize inventory and pricing. Strong communication, stakeholder management, and Excel/PowerPoint proficiency are essential for success. Collaboration with supply, revenue, and marketing teams helps deliver value to travelers.

Qualifications

• Masters degree from a reputed institute with 1-3 years of sales/Travel Trade/Key Account Management experience.
• Experience handling multiple accounts as a partner is preferred.
• Proficiency in MS Excel and MS Power Point is essential.

Responsibilities

• Connect and engage with independent hotels to build key accounts.
• End-to-end account management to drive regional performance.
• Source and onboard new hotel partners and conduct site visits.
• Provide insights and MIS reports to optimize revenue and inventory.

Skills

Strong communication

Influencing skills

Interpersonal skills

Team player

Education

Masters degree

Tools

MS Excel

MS PowerPoint

Job description

Role: Business Development Manager

Level: Senior Executive

Reporting To: Zonal Manager

Location: Surat

About the Function

The Hotels business at MakeMyTrip is one of the largest and fastest-growing verticals within the organization, driving exceptional travel experiences for millions of customers every year. With a strong focus on customer delight, technology-led innovation, and deep partnerships, the Hotels team curates and manages an extensive portfolio of domestic and international stays across leisure and business destinations. The function works closely with supply partners, revenue management, marketing, product, and operations teams to ensure the right balance of availability, pricing, and quality delivering unmatched value to travelers while strengthening partner relationships.

The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on our platforms.

About the Role

The incumbent will be tasked with establishing and fostering connections with independent hotels. Oversee comprehensive key account management from start to finish, ensuring the sustainable performance of the region. This role necessitates travel to various hotels within the portfolio, delivering expert guidance, metrics analysis and recommendations based on industry best practices to our hotel partners.

What will you be doing

1. Relationship and Account Management :

• Responsible for connecting and engaging with independent hotels.
• End to end account management and driving sustainable performance of the region.
• Sourcing & onboarding new hotels.
• The role involves traveling to different hotels in the portfolio and providing expertise, metrics analysis and recommendations based on the industry's best practices to the hotel partners.

2. Portfolio Management and Driving Growth :

• Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.

3. Data Analysis and Reporting:

• Establishing and maintaining supplier relationships, training partner hotels on our extranet and wholesale business, reviewing monthly production reports, providing feedback to top-producing hotels, and planning and executing market site visits.
• Building MIS & market intelligence reports, preparing geography wise and service wise sales plans and achieving them. Sharing insights on market and industry with the clients and internal stake holders. Key Success Factors for the Role Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills. High on energy, team player coupled with a great attitude.

4. Negotiating:

• Networking, Deal initiating, negotiation & closing deal with the clients.
• Strategizing in order to market the hotel in a better way. It helps hotel partners to serve the needs of their customers and at the same time grow their businesses.

Qualification & Experience

• Masters degree from a reputed institute with 1 - 3 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.
• Experience in handling multiple accounts as a partn er is preferred.
• Proficiency in MS Excel and MS Power-point.

Key Success Factors for the role

• Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.
• High on energy, team player coupled with a great attitude.
• Proficiency in MS Excel and MS Power Point is essential