Senior Business Analyst (Payer)

quantiphi; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Quantiphi in Bangalore seeks a Senior Business Analyst - Payer to bridge payer needs with innovative tech solutions. You will lead requirements gathering, process mapping, and data analysis for payer-focused projects, ensuring alignment with client objectives and regulatory standards.

As a domain expert, you will mentor juniors, collaborate with architects and product owners, and contribute to business cases and ROI analyses.

Qualifications

• Lead elicitation, documentation, and prioritization of requirements (JIRA, Azure DevOps).
• Model current and future states using BPMN/Visio to guide design.
• Perform advanced SQL analysis and create visualizations (Tableau, Power BI).
• Apply deep payer domain knowledge across Commercial, Medicare, Medicaid, and Exchange.
• Ensure regulatory compliance with HIPAA, ACA, CMS, X12 EDI, and FHIR.
• Demonstrate technical understanding of APIs, system integration, and data models.
• Define acceptance criteria and support UAT and defect triage.
• Create comprehensive BRDs, FSDs, process maps, and user manuals.

Responsibilities

• Lead workshops with stakeholders to elicit detailed business requirements.
• Translate needs into functional and non-functional specs and user stories.
• Collaborate with architects and product owners to validate solutions.
• Prepare business cases, ROI analyses, and project roadmaps.
• Mentor junior analysts and promote best practices within the team.
• Support testing, UAT, and defect triage to ensure quality delivery.

Skills

Requirements elicitation

Process modeling

Data analysis

Payer domain knowledge

Regulatory compliance

Technical acumen

Testing support

Documentation

Job description

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Role: Senior Business Analyst - Payer

Experience Level: 4 to 7 years

Work location: Bangalore

What you'll do:

As a Senior Business Analyst (Payer) in HCLS, you'll be the bridge between complex healthcare payer needs and innovative technology solutions. You'll lead requirements gathering, process mapping, and data analysis for payer-focused projects (e.g., claims processing, provider networks, member engagement). Your expertise in payer operations, regulatory compliance (HIPAA, CMS), and value-based care models will drive the design and implementation of impactful solutions, ensuring alignment with business objectives and delivering measurable value to our clients. You'll mentor junior analysts and champion best practices within the team.

Role & Responsibilities:

As a Senior Business Analyst specializing in the Healthcare & Life Sciences (HCLS) domain, with a focus on Payer operations, you will play a pivotal role in understanding, analyzing, and translating complex business needs into actionable technology solutions. You will act as a key liaison between business stakeholders, technical teams, and project management, ensuring successful delivery of initiatives that enhance efficiency, compliance, and member/provider experience within the payer landscape.

Requirements Elicitation & Analysis:

Lead and facilitate workshops, interviews, and brainstorming sessions with diverse stakeholders (e.g., claims, enrollment, provider relations, finance, compliance) to elicit, document, and prioritize detailed business requirements.

Analyze current state processes, identify pain points, and propose future state solutions, leveraging deep understanding of payer operations (e.g., claims adjudication, benefit configuration, premium billing, member services, provider contracting).

Translate high-level business needs into clear, concise, and unambiguous functional and non-functional requirements, user stories, use cases, and process flows (BPMN).

Solution Design & Strategy:

Collaborate with architects, developers, and product owners to design and validate technical solutions that meet business requirements and align with organizational strategy and industry best practices.

Evaluate potential solutions, including commercial off-the-shelf (COTS) products and custom development, performing gap analyses and recommending optimal approaches.

Contribute to the development of business cases, ROI analyses, and project roadmaps.

Payer Domain Expertise & Compliance:

Apply in-depth knowledge of healthcare payer regulations (e.g., HIPAA, ACA, CMS guidelines, state mandates) to ensure all solutions are compliant and mitigate risks.

Understand and articulate the impact of industry trends such as value-based care, interoperability (FHIR), digital transformation, and consumerism on payer operations.

Provide subject matter expertise on various payer lines of business (e.g., Commercial, Medicare, Medicaid, Exchange).

Stakeholder Management & Communication:

Serve as the primary point of contact for business stakeholders, managing expectations, resolving conflicts, and ensuring alignment throughout the project lifecycle.

Communicate complex technical concepts to non-technical audiences and business implications to technical teams effectively.

Prepare and deliver presentations, reports, and documentation to various levels of management and project teams.

Testing & Quality Assurance Support:

Define acceptance criteria and support the creation of test plans and test cases.

Participate in user acceptance testing (UAT) and defect triage, ensuring solutions meet business requirements and quality standards.

Documentation & Artifacts:

Create and maintain comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), process maps, data flow diagrams, and user manuals.

Must Have Skills:

• Requirements Expertise: Elicitation, documentation, prioritization (JIRA, Azure DevOps).
• Process Modeling: Current/future state, optimization (BPMN, Visio).
• Data Analysis: Advanced SQL, Data Visualization (Tableau, Power BI).
• Payer Domain Knowledge: Claims, enrollment, provider networks, benefits.
• Regulatory Compliance: HIPAA, ACA, CMS, X12 EDI, FHIR.
• Technical Acumen: API concepts, system integration, database fundamentals.
• Testing Support: Acceptance criteria, UAT.
• Documentation: Comprehensive project artifacts.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !